The real reason Vumatel's fibre prices are so high

Vanacity said:
I am currently paying R969pm for a 50/5Mbps connection through Coolideas, utilising the Vumatel infrastructure. For R30 more I can get uncapped 5G through Rain, which will also allow me to take my router with me wherever I go. This is a no brainer. Switching over to 5G.
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As much as I don't advocate Vuma's anti-competitive behavior, I think you'd be making a terrible mistake by dropping a fixed Fibre service in favour of Rain 5G.
 
Vanacity said:
I am currently paying R969pm for a 50/5Mbps connection through Coolideas, utilising the Vumatel infrastructure. For R30 more I can get uncapped 5G through Rain, which will also allow me to take my router with me wherever I go. This is a no brainer. Switching over to 5G.
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Go read the Rain threads before you do this. I would rather pay more for fibre than switch to them...
 
Mike Hoxbig said:
Go read the Rain threads before you do this. I would rather pay more for fibre than switch to them...
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Some people are having a better experience on Rain than on fibre. It all depends on area.
 
Vanacity said:
I am currently paying R969pm for a 50/5Mbps connection through Coolideas, utilising the Vumatel infrastructure. For R30 more I can get uncapped 5G through Rain, which will also allow me to take my router with me wherever I go. This is a no brainer. Switching over to 5G.
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Rain LTE-A and Mobile Data

Rain LTE-A and mobile data discussions
mybroadband.co.za mybroadband.co.za
have a good read here first
 
Leave Vumatel alone.

Why are you interfering in something that works?

Peddle you complaints elsewhere :mad:
 
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We had both Openserve and Vumatel looking to install fibre in our area and the one thing that stuck in my mind that separated them at the time was the type of infrastructure they were deploying.

In the end after completing all the forms Openserve never pitch and we could never get hold of any one to follow up on the project, so we now have Vumatel.

If I recall correctly Openserve uses GPON which allows them to have multiple homes on a single connection where as Vumatel had a one to one connection for each home or something to that effect.

I am not sure how this impacts the rollout costs and if it even makes any difference (support, future technology, available bandwidth etc)?

Does anyone know if there is any difference in maximum obtainable speed between the two?

We recently had an issue with our fibre and the technicians were here and it was as simple as switching to the other fibre cable in the grey box whilst they fix the line somewhere else.

The one thing that bugs me with Vuma is not being able to plug additional devices to the CPE, it only seems to allow a single device.
 
ksweb said:
We had both Openserve and Vumatel looking to install fibre in our area and the one thing that stuck in my mind that separated them at the time was the type of infrastructure they were deploying.

In the end after completing all the forms Openserve never pitch and we could never get hold of any one to follow up on the project, so we now have Vumatel.

If I recall correctly Openserve uses GPON which allows them to have multiple homes on a single connection where as Vumatel had a one to one connection for each home or something to that effect.

I am not sure how this impacts the rollout costs and if it even makes any difference (support, future technology, available bandwidth etc)?

Does anyone know if there is any difference in maximum obtainable speed between the two?

We recently had an issue with our fibre and the technicians were here and it was as simple as switching to the other fibre cable in the grey box whilst they fix the line somewhere else.

The one thing that bugs me with Vuma is not being able to plug additional devices to the CPE, it only seems to allow a single device.
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Vuma uses both gpon and aon depending on the area. Vuma is peddling this 1:1 as a selling point when it's not. There are no 1:1 fibre providers in SA unless you get a business connection as they all share backhaul. There's nothing wrong with gpon if managed correctly. What they are referring to is the connection from the box. With gpon this connection and the backhaul is just pushed closer to the home if you will.
 
Vorastra said:
What is this logic. lmao.
Oh no, Vumatel might have to improve their network.
Oh no.
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Didn't realise this was about the network, thought it was about price, sorry.

Network is good for me.
 
Here is the real reason..

I have tried to email [email protected], this was a week ago and didn't receive a response.

I contacted them querying, if I can do anything to add my neighbourhood to their list of areas under consideration.

I was willing to arrange a neighbourhood meeting.

Openserve does not have a direct contact number.

You are expected to call Telkom sales (10213)

I asked the agent what the process is regarding showing interest.

"There is no process. Openserve is busy updating infrastructure in many areas. It might eventually come to your area. We offer 4g to people who don't have access to fibre".

Me: Is there no way I can get my neighbours to show interest and at least consider my area for fibre?

Agent : No sir. You can use 4g.

Me : 4g is expensive and I would like fibre.

Agent : "Sir there are many people like you in the same situation".

Me : So I should try Vumatel and get my neighbourhood to show interest?

Agent : Sir there are many fibre providers that might install in your area.

This is why Vumatel doesn't care how much they charge. They do not have any competition.

Openserve's prices are awesome but the likelihood of availability is very small.
 
HS2000 said:
Here is the real reason..
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The best thing you can do is go to the provider website and show interest there, but it's meaningless really. The same goes for any provider that hasn't rollout in your area or don't have plans to.

With openserve, you can go to the coverage map page and fill in the form at the bottom if there are no plans for rollout in your area. However, be warned that they've scaled back spending on fibre rollouts. Chances are if you can't find a source showing Openserve have plans to rollout, they won't be rolling out.

As for your gripes about their support, that is nothing new LOL.

What worked for me is I did the check coverage thing on Afrihost and when fibre was available at both my and my parents place, I was notified. In my case it took around a year to get the mail. With my parents a lot sooner, but unforeseen issues crept up on me.

If Vuma is your only option, I see it staying that way for a long time to come.
 
wingnut771 said:
I stopped reading here:

"Instead, Vumatel CEO Dietlof Mare provided an overview of its current operations. His feedback is provided in full below."
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Uh huh. Typical CEO-speak, taking us (his clients) as a bunch of moegoes. They will see their behinds soon enough and then I'd like to read his overview.
 
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