So how did you get to Level 5 as there are set criteria’s for it product wise?
Im simply using the Ebucks calculator on their own website.
https://www.ebucks.com/web/calculator/rewardsCalculatorAction.do
So in otherwords if you say R700 that means you earn 7000Eb a month on a Gold Account?

I would imagine your spend is about 60k?
Yes, I get about 7000EB / month on Gold. And my spend is not about 60K.
Not even remotely close. Then I'd be on Private Wealth or something, not 'one level above peasant' "Gold" account.
With the new system you get points for various things - from simple stuff like don't draw cash at ATM's, to trickier stuff like use some of your overdraft, grow your savings by x amount / month and so on.
The first month on the new system I easily made enough points for level 5, even though I get no points for anything related to home loans, car loans, insurance products etc.
Just basic cheque account, credit card, savings account. And FNB Connect gave me some useful points as well.
Now, having done the above to get to level 5 on Gold, I then max out my fuel spend at Engen, by filling both my car and my wifes from my card, and max out my Checkers spend, by paying all my bills there, as well as general shopping.
That's a 15% rate of EB earn, so now I'm already at 6000EB / month, for what, R4000 or R 5000 spent?
The rest is just extras - normal credit card spend at 0.5% or something.