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This is precisely what I say in my post and I quite literally make the point that I am content to remain for now. Ad hominem attacks on someone engaging in good faith is unfortunate. I don't agree with the OP's sentiment, but I will defend their right to say it, from attacks by gatekeepers on this forum.If you don't like they offering vote with your feet / wallet and leave. Don't be an idiot and start making demands.
My apologies - I quoted the wrong post. Was meant to quote fishThis is precisely what I say in my post and I quite literally make the point that I am content to remain for now. Ad hominem attacks on someone engaging in good faith is unfortunate. I don't agree with the OP's sentiment, but I will defend their right to say it, from attacks by gatekeepers on this forum.
Why attack others for raising critiques. Companies find this type of critical feedback so helpful, they've been paying market research firms for this information for decades. I'm sure FNB would rather hear OP's concerns rather than just receive their account cancellation.
For my own part, concluding that FNB and eBucks remains the best option, is not the same as concluding that they cannot do better in any respect.
You're completely discounting the effect that customers missing their payments have on financial institutions. They have to make provisions for bad debt, and these impairments have massive effects on their profitability. Fee income alone will not keep the banks running.Close, but no cigar. Interchange fees that go to the card issuer are what funds the bulk of eBucks. You are still absolutely correct in saying that when spend is down, we will see fewer benefits.
However, I always find it strange to see this gatekeeping around what one may be disgruntled about as a customer. For some of us, eBucks is the only reason we use FNB, ergo it is the main value proposition; not icing, not a cherry on top. The bank is one of the only institutions that has been permitted to operate unhindered and one of the only businesses that has made as much in fee revenue as any other normal day. It is in a privileged position as far as businesses go.
I like to maintain the healthy attitude that to them I'm just a number and they reserve the right to kick me to curb without reason. The most dangerous thing to do with a loyalty program is to remain blindly loyal.
Those miles should have been provided for when they were allocated, and then ring-fenced. They belong to the customers, not SAA.Emergency measure because everyone was spending their miles on Uber rides before SAA went under and it all disappeared anyway. There's nothing left there. Like trying to get blood from a stone. Not sure what you would have done differently?
I completely disagree, the eBucks store sells, and for a long time, has sold household essentials that could be sold during all phases of lockdown. I also don't see the ban on selling vouchers during any phase of lockdown as well so not sure why they stopped selling vouchers at discount. FNB heavily promoted the eBucks store as get 40% discount on select items and has done so for the last number of years. If the eBucks were any other type of online store/business it would be trying to push sales and opening up during these tough times. Look at Discovery Vitality they have doubled cashback during this period and reduced the requirements. Some people are struggling financially during this time and could do with the option to buy items using eBucks they have especially vouchers that could be used on essentials in store.
Some interesting points being raised and different perspectives.
I am personally quite disappointed with eBucks and the offerings over the past month and a bit.
My brother in law is with Discovery Vitality and currently on diamond status, fortunately he was able to assist and purchased me quite a few items from Dischem at 50% discount.
Yes, 50% DISCOUNT!!!
Trick is to use the easypay number it generates when you select to top-up at a retailer on the easypay site to topup the wechat wallet
Theres an option to log a ticket on the website.Hi Guys - I realize this is not a Virgin Money Spot dedicated thread, but as there has been Spot related inquiries I thought I'd ask here.
Has anyone managed to get in touch with Spot support? If so how?
When this happened to me, I sent a google maps screenshot and they fixed it.Need some assistance please.
Ebucks listed me as unqualified for Engen double up due to "non Engen fuel purchase". The purchase was actually made in an Engen shop. Ebucks insist on a slip which I didn't keep since I was at Engen. A simple google search of the petrol station will show its an Engen.
Can anyone direct me someone at Ebucks with a bit of common sense and authority to sort this out - its a significant amount.