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I got points but have credit card and fusion account, its free the credit card on PC fusion.I have a Fusion account. July they gave me the points for Auto payment on credit card. This must have been a glitch right? You can't earn those points without having a credit card.
August I got nothing for it.
Track my rewards has points for using my overdraft. But I only used it to get points in July. Thankfully I have 1000 points more than I need so it shouldn't matter. It would be nice to be able to rely on track my rewards though. I'm sure they wont bump me back up to 5 if I drop to 4 because of it.
I am in the same boat. Very frustrating that they cannot get their systems sorted.Update on my query for the non allocated reward points for FNBy accounts. I raised the query 2 weeks ago, then did a follow up last week where I was told they were aware of the issue and it WOULD be corrected on an ebucks allocation rerun that they hopefully will do before the next allocation is due. By this morning I had still not heard nothing so I called in. I was told that my ticket was closed last week as the issue had been resolved. I stripped my moer, I wasn't informed that the ticket was closed and yet my issue was not resolved. So again if I'd not followed it up they'd have not done a thing. So as it stands my issue is still not resolved 2 weeks later and they can't give an answer and all the while my eBucks earn is Hal what it should be.
Last Smart Spend update was 25 Aug. I've hit all the tiers to >50k since then with all transactions long cleared, but not reflecting under Smart Spend. Tomorrow is 1 Sep...
Will I still get the eBs or do they randomly/intentionally click "update" when they please and if one does not make the sweep in terms of timing, then tough luck?
You'll get your smart spend...
Not so sure, I was short on spend for the next tier on the 27th, I then brought some of my September spend forward and swiped for the shortfall on the morning of the 27th, luckily August has 31 days so it could clear on time.Yes, you can relax.