Tips to Boost your eBucks - 1 July 2020 to 30 June 2021

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dielaksman

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Oct 14, 2011
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What is the process of logging an issue if you didn't qualify for double fuel spend because you bought something at another garages convenience store?
 

StrontiumDog

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Damn, my blood ran cold earlier, saw that I lost points for not viewing the Track my Rewards tab during December. Fortunately i still had a 500 point buffer even after that stuff up, so I still made level 5. Earned over 30k in eBucks, which i would have been kicking myself on losing half of if the drop to level 4 had happened!

edit: Another mini heart attack just abouts, looked at my smart spend tab and it tells me i'm level 2 :X3:
 
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StrontiumDog

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Sep 2, 2006
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Ugh the eBucks team is frustrating, still trying to resolve my September earn issue where i was shafted out of about eB5000. Seems I have to explain every single minute detail for them to understand what was not awarded... If i had known it was going to be this much effort I would have just cut my losses and moved on with my life back in October.
 

Gtx Gaming

Gtx Gaming
Joined
Aug 25, 2008
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25,509
Ugh the eBucks team is frustrating, still trying to resolve my September earn issue where i was shafted out of about eB5000. Seems I have to explain every single minute detail for them to understand what was not awarded... If i had known it was going to be this much effort I would have just cut my losses and moved on with my life back in October.
My issue still with November spend, also dragging. Luckily mine was that I did not qualify, but it was calculated. So they can see how much I am owed.
 

Tradezzz

Active Member
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Oct 17, 2015
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What is the process of logging an issue if you didn't qualify for double fuel spend because you bought something at another garages convenience store?

I had the same issue.
Called the call centre and was resolved within a day, eBucks will reflect within 4-6 working days.
 

StrontiumDog

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Sep 2, 2006
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My issue still with November spend, also dragging. Luckily mine was that I did not qualify, but it was calculated. So they can see how much I am owed.
I've been dealing with them via my banker, and it's seemed to have hindered rather than helped this thing to move along. I held back on giving them too much detail as i thought they could work it out, but now it seems like i need to go full Rain Man on them and spell it all out.
 

zerocool2009

Executive Member
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Sep 4, 2009
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8,832
I've been dealing with them via my banker, and it's seemed to have hindered rather than helped this thing to move along. I held back on giving them too much detail as i thought they could work it out, but now it seems like i need to go full Rain Man on them and spell it all out.

A banker is just a postbox. An employee with a BA degree. Start spelling out the issue.
 
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