Tips to Boost your eBucks - 1 July 2021 to 30 June 2022

[Fcon_Vpro]

If I spend money at istore on iTunes gift card, that would give me 15% back right if I haven't hit my limits for year right?

When I was there another customer had just paid for an iPad and accessories be bought on his gold card. I saw he had a premier card too. Didn't have the heart to tell him to get them to cancel transaction and pay with his premier card.

I thought Ted Lasso was all about heart

 

[Drone 42]

I have a issue with my ebucks allocation this month. I am on level 5 and maxed most of my limits with partners during December. I was expecting to get about 9000 in ebucks for my December spend. 3000 clicks, 3000 checkers and 3000 from engen. Instead I got 1400 in ebucks. I logged a ticket with the ebucks help desk to look into it and now their explanation is the following.

I bought a TV worth R15000 from takealot just before black friday, so in November. I then saw a much better deal on the ebucks store during black friday and got another TV with my ebucks at 40% off. I then sent the Takealot TV back after it was delivered as you can't cancel a order and have to wait till they deliver and then request a return. This return was eventually processed and paid back to me on 1 December.

Now this is where the issue comes in, ebucks are now saying because I got the refund in December and my total spend for December was about R16800 on my credit card the R15000 refund cancels my December spend, so they only calculate my ebcuks earn on like R1800.

Has anyone else had this issue before? Always thought ebucks were great but now it seems like it is more like vitality with the technicalities. It seems like if the refund was processed in November all would have been fine and it would not even have had an effect on my November ebucks earnings as I still would have earned to the limit.

 

[airborne]

I have a issue with my ebucks allocation this month. I am on level 5 and maxed most of my limits with partners during December. I was expecting to get about 9000 in ebucks for my December spend. 3000 clicks, 3000 checkers and 3000 from engen. Instead I got 1400 in ebucks. I logged a ticket with the ebucks help desk to look into it and now their explanation is the following.

I bought a TV worth R15000 from takealot just before black friday, so in November. I then saw a much better deal on the ebucks store during black friday and got another TV with my ebucks at 40% off. I then sent the Takealot TV back after it was delivered as you can't cancel a order and have to wait till they deliver and then request a return. This return was eventually processed and paid back to me on 1 December.

Now this is where the issue comes in, ebucks are now saying because I got the refund in December and my total spend for December was about R16800 on my credit card the R15000 refund cancels my December spend, so they only calculate my ebcuks earn on like R1800.

Has anyone else had this issue before? Always thought ebucks were great but now it seems like it is more like vitality with the technicalities. It seems like if the refund was processed in November all would have been fine and it would not even have had an effect on my November ebucks earnings as I still would have earned to the limit.

Apparently all refunds affect smartspend, I'm not sure if they apply it retroactively or in the month the refund is processed. It's understandable that they do it or else people would do big purchases for smartspend earn and then do a refund once the eBucks have been earned.

 

[Speedster]

I have a issue with my ebucks allocation this month. I am on level 5 and maxed most of my limits with partners during December. I was expecting to get about 9000 in ebucks for my December spend. 3000 clicks, 3000 checkers and 3000 from engen. Instead I got 1400 in ebucks. I logged a ticket with the ebucks help desk to look into it and now their explanation is the following.

I bought a TV worth R15000 from takealot just before black friday, so in November. I then saw a much better deal on the ebucks store during black friday and got another TV with my ebucks at 40% off. I then sent the Takealot TV back after it was delivered as you can't cancel a order and have to wait till they deliver and then request a return. This return was eventually processed and paid back to me on 1 December.

Now this is where the issue comes in, ebucks are now saying because I got the refund in December and my total spend for December was about R16800 on my credit card the R15000 refund cancels my December spend, so they only calculate my ebcuks earn on like R1800.

Has anyone else had this issue before? Always thought ebucks were great but now it seems like it is more like vitality with the technicalities. It seems like if the refund was processed in November all would have been fine and it would not even have had an effect on my November ebucks earnings as I still would have earned to the limit.

Refunds have always been offset against spend for calculation of qualifying thresholds.

 

[Drone 42]

Apparently all refunds affect smartspend, I'm not sure if they apply it retroactively or in the month the refund is processed. It's understandable that they do it or else people would do big purchases for smartspend earn and then do a refund once the eBucks have been earned.

I 100% understand the smart spend. They can even claw that back.
This I would have no problem with, the problem is I still spent about R17 000 in new spend during December most at partners where I should get 15% back. Now because of the refund they simply do not take any of that spend in consideration.

 

[Speedster]

I 100% understand the smart spend. They can even claw that back.
This I would have no problem with, the problem is I still spent about R17 000 in new spend during December most at partners where I should get 15% back. Now because of the refund they simply do not take any of that spend in consideration.

Your spend at partners is limited to 20% of total spend. Refunds decrease total spend, so your 20% ends up being a pretty low number.

 

[Jefferson D'Arcy]

Downgraded a level. Put in a load of Engen fuel on New Years Eve but it missed all relevant batches.

 

[Muaaz95]

Yes Argentina is cheaper but also currency is wacky so they might increase the price

Didn't consider that, thank you. Is it suggested to try and switch then?

 

[Muaaz95]

I 100% understand the smart spend. They can even claw that back.
This I would have no problem with, the problem is I still spent about R17 000 in new spend during December most at partners where I should get 15% back. Now because of the refund they simply do not take any of that spend in consideration.

It would be very hard for them to allocate your refund to Nov when the refund was done in Dec. I've had this issue before. I've also noted nowadays that where refunds from superbalist and some other online retailers would back date the refund to the date of the initial transaction, it's now when the refund is actually done, similar to your situation. I'm not sure if this was a chance on the banks side, or on the retailers side.

 

[Mogo]

17 000 eB for sale @R1 700

 

[Drone 42]

It would be very hard for them to allocate your refund to Nov when the refund was done in Dec. I've had this issue before. I've also noted nowadays that where refunds from superbalist and some other online retailers would back date the refund to the date of the initial transaction, it's now when the refund is actually done, similar to your situation. I'm not sure if this was a chance on the banks side, or on the retailers side.

Hi, yes. In the past when I got a refund it was actually dated on the date of the original purchase.
The screw up now is because the refund went through 1 December and not 30 November it cost me about R750 in ebucks, something totally out of my control.

If it went through 30 November it would have made almost no difference to my ebucks earn for November, I reached my caps anyway, so it is not like I got extra ebucks in November.

 

[the eskimo]

That is why I always request a Takealot credit when I return anything - I will spend it eventually

 

[duckgray]

If I had to have my salary paid into another bank's bank account and then make a payment from that account into my FNB, would I still qualify for eBucks?

 

[doubletrouble]

If I had to have my salary paid into another bank's bank account and then make a payment from that account into my FNB, would I still qualify for eBucks?

yes that would work. When Nedbank offered me a homeloan they suggested I do it this way. Just make sure that you hit the deposit requirements and that you can still hit level 5 without FNB products.

 

[duckgray]

yes that would work. When Nedbank offered me a homeloan they suggested I do it this way. Just make sure that you hit the deposit requirements and that you can still hit level 5 without FNB products.

Perfect. Thanks

 

[Drone 42]

Your spend at partners is limited to 20% of total spend. Refunds decrease total spend, so your 20% ends up being a pretty low number.

Can you maybe explain this to me, looking at the rules I see the following

"The amount on which you earn eBucks is limited to 20% of your total monthly qualifying FNB Fusion Premier Card, FNB Premier Credit Card and/or FNB Premier Debit card spend or a total Rand spend (on Checkers and Shoprite in-store shopping only) of R2 000 per month, whichever occurs first."

So the cap is easy to understand, if I am level 5 and I spend R3000 at checkers I only earn ebucks on R2000 at 15%. So that wil be 3000 ebucks.
But what is the 20%? What if I only spend R1900 at checkers, will I only get ebucks on 20% of R1900 at 15%? So 15% on R380?

 

[citizensa]

Can you maybe explain this to me, looking at the rules I see the following

"The amount on which you earn eBucks is limited to 20% of your total monthly qualifying FNB Fusion Premier Card, FNB Premier Credit Card and/or FNB Premier Debit card spend or a total Rand spend (on Checkers and Shoprite in-store shopping only) of R2 000 per month, whichever occurs first."

So the cap is easy to understand, if I am level 5 and I spend R3000 at checkers I only earn ebucks on R2000 at 15%. So that wil be 3000 ebucks.
But what is the 20%? What if I only spend R1900 at checkers, will I only get ebucks on 20% of R1900 at 15%? So 15% on R380?

Total spend is your total credit card spend including partner spend like checkers so if you spend a total of 10k on your card last month and out of it 3k was checkers then only 2k of that will count as it’s 20% of total spend. Instead if you would have spend 1500 at checkers out of 10k total spend all your spend of 1500 will be considered for ebucks as it’s less than the 20%.

 

[Archie1]

Total spend is your total credit card spend including partner spend like checkers so if you spend a total of 10k on your card last month and out of it 3k was checkers then only 2k of that will count as it’s 20% of total spend. Instead if you would have spend 1500 at checkers out of 10k total spend all your spend of 1500 will be considered for ebucks as it’s less than the 20%.

So if my total spend is, say, R9000 and I spent R3000 at Checkers, then only R1800 would be considered?

 

[Tman543]

So if my total spend is, say, R9000 and I spent R3000 at Checkers, then only R1800 would be considered?

Yes. happened to me before.

 

[Primo]

Anyone got their clicks double earn yet?