A 50 minute phone call later, and I have managed to change to Premier. It was painful in the sense that FNB chose 2 awkward times to call me last week (one while driving, the other while in Checkers) - can't really blame them. The transition was much smoother than last time, because they didn't put me on Private by mistake.
Doing it over the phone is defs the way to go, but I wish they could work on the "digital" part of the "best digital bank". There should be no need for 50 minute phone calls :|
I did try do the upgrade thing via the app, but it declined me
Doing it over the phone is defs the way to go, but I wish they could work on the "digital" part of the "best digital bank". There should be no need for 50 minute phone calls :|
I did try do the upgrade thing via the app, but it declined me