My apologies for cross-messaging, but can somebody tell me the exact period when one collects points & rewards per month, i.e. the commencement & cut-off date for collecting rewards on expenses and reward points?
1. I noticed that some of my fuel expenses from the 28th of the month were captured on the ebucks account for the following month which resulted in exceeding the fuel expense threshold and not earning the fuel ebucks.
2. The same happened with the reward points whereas they didn't allocate the FNB pay points in the month when I used the FNB pay option.
Does anybody have an email address for the ebucks customer service so that I can complain about it and find out about their cut-off dates?