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Question of the Day: ₿itcoin just hit R2 million - Sell or HODL?
Tips to Boost your eBucks - 1 July 2024 to 30 June 2025
- Thread starter backstreetboy
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Query this and let us know.
Yeah, will do. What’s the best channel to query?
I too want to know - my bill payment via the new ASAP app wasn't counted for any PnP spend (I know that technically it shouldn't, but there shouldn't be any way to tell from the transaction itself). Transaction description was "Pick n Pay Mobile...".
Complaints. I prefer to log a complaint via email. They then call back. Just state your case clearly.
Thanks. To save me rummaging about and perhaps getting the wrong address, do you have it handy?
I do it via the FNB website, the contact us tab.
@Spizz Also try
[email protected].
I have received confirmation emails of my complaint from this email account.
What exactly are you going to complain about/query?
Bill payment don't officially get ebucks. Only result is everyone losing out when attention is drawn to it.
zerocool2009
Honorary Master
You know there are additional sources of information to the transaction statement, right?
It could be as simple as PnP sending FNB detailed transactional info indicating the split between grocery / bill payment etc
RiNCEw1ND
Well-Known Member
I capped ASAP early last month before any PnP in store spend.
I got the full R900 in eBucks for ASAP and none for in store spend. So looks like you want to cap ASAP first.
On Premier.
I got the full R900 in eBucks for ASAP and none for in store spend. So looks like you want to cap ASAP first.
On Premier.
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Just to get this straight, we want him to complain that he got exactly what he was entitled to and did not receive earn for transactions that are clearly excluded in the T&C?
It seems like PnP and Clicks closed the bill payments loophole around the 15th of last month. Seems like people that paid before then received their allocations. I never received for my 2 ASAP payments and short some Clicks spend, all these transactions were after the 15th
Yes, ASAP spend is considered first before in-store.
Solitude
Executive Member
My Asap spend is there but my Spar spend isn't there.
Okay. Can you point me to the bit that says that please? I got eBucks back from asap and Clicks last month, but if that is their policy then I guess that’s that.
Ditto. Hit caps for both, but only have points for ASAP
RiNCEw1ND
Well-Known Member
I bought prepaid electricity on the clicks website on the 21st and got the allocation for clicks. Maybe that still works?
Mike Hoxbig
Honorary Master
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