I've just bought an iPhone at the FNB Connect store. I am level 5 and Private Wealth which means I get 100% back in ebucks.
This is just my experience for those interested.
Note that you cannot go to iStore.co.za, it has to be the FNB Connect store on the FNB app. You can buy any device e.g. iPad, iPhone etc.
I added the phone to my cart and checked out. At this point I had the option to opt into the ebucks offer. I said that I do.
I actually did a part pay in ebucks and left R24000 to go off my card. This is the max benefit you'd get @R1000 ebucks for 24 months.
I was a bit worried that I part paid, but all was good.
I used my virtual card. The amount came off as a normal credit card transaction.
The phone somehow got delivered the next day!
I did get an email from the iStore offering me the R1999 Extra Care package for free, even though the FNB Connect app didn't mention it.
3 days later I got an email saying that the R24000 had been moved to budget over 24 months. My overall card credit limit decreased by R24000.
I am assuming that in August I'll get a debit on my current account for R1000 (plus interest at prime + 2%). This will be offset against R1000 in ebucks that I'll be given.
R24000 over 24 months at prime+2% means about R3600 in interest (if memory recalls). Which means that a R24000 phone will cost me R3600. Probably less, as interest rates are set to decrease over this period.
Well worth it in my opinion. Relatively painless.