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Ticket num 5009
tower 116
Well this must be one of the longest running tickets Ive ever heeard of. Anyways I thought as seeing as speeds are supposed to increase at some point this month.. and well it's already the 24th and I am still downloading off tucows.co.za at **** speeds (2Kb/s currently) and p2p is even worse than I ever thought possible, for starters when I connect to p2p I cannot do ANYTHING else - I cannot browse the internet, my speeds are sooooooooo slow! However , even with 15 downloads going on p2p I won't cross 2Kb/s , which is just mad.. however that 15 soon dies out to about 2/3 as they either just timeout or the ADSL user on the other side gets pissed off with my slow ass and kicks me off. Bittorrent is just as bad, can't do anythign while it's running and it never goes above 1Kb/s , I was downloading a file with over 200 seeds the other night, in 8 hours I downloaded 11 Mb.
Anyways I hope the upgrades are happening , and that they're going well
-- Daniel
This is my reply
Good Day David, ( <<--- Who the **** is David?)
I have included the below email in your ticket, however I
would like to advise that when it comes to p2p software we
do not provide any guarantees on throughput as there are
too many factors outside of our control.
In terms of the slow speeds, on the 128kbps package a
minimum thoughput of 4.26kbps (kilobits per second) is
provided in terms of the shared bandwidth and the worse
case contention ratio of 30:1.
Currently Sentech is still on track to have the speed
issues resolved by the end of August 2004. Once these
issues are resolved, we cannot guarantee a marked
improvement in the speeds that you are currently
experiencing unless you are seeing speeds below the minimum
thorughput of the package.
Regards
Tristan
Sentech Support
0860 736 832
Ticket num 5009
tower 116
Well this must be one of the longest running tickets Ive ever heeard of. Anyways I thought as seeing as speeds are supposed to increase at some point this month.. and well it's already the 24th and I am still downloading off tucows.co.za at **** speeds (2Kb/s currently) and p2p is even worse than I ever thought possible, for starters when I connect to p2p I cannot do ANYTHING else - I cannot browse the internet, my speeds are sooooooooo slow! However , even with 15 downloads going on p2p I won't cross 2Kb/s , which is just mad.. however that 15 soon dies out to about 2/3 as they either just timeout or the ADSL user on the other side gets pissed off with my slow ass and kicks me off. Bittorrent is just as bad, can't do anythign while it's running and it never goes above 1Kb/s , I was downloading a file with over 200 seeds the other night, in 8 hours I downloaded 11 Mb.
Anyways I hope the upgrades are happening , and that they're going well
-- Daniel
This is my reply
Good Day David, ( <<--- Who the **** is David?)
I have included the below email in your ticket, however I
would like to advise that when it comes to p2p software we
do not provide any guarantees on throughput as there are
too many factors outside of our control.
In terms of the slow speeds, on the 128kbps package a
minimum thoughput of 4.26kbps (kilobits per second) is
provided in terms of the shared bandwidth and the worse
case contention ratio of 30:1.
Currently Sentech is still on track to have the speed
issues resolved by the end of August 2004. Once these
issues are resolved, we cannot guarantee a marked
improvement in the speeds that you are currently
experiencing unless you are seeing speeds below the minimum
thorughput of the package.
Regards
Tristan
Sentech Support
0860 736 832
