to purchase the whoosh or not

Cell_C

Cell C Representative
Company Rep
Joined
Sep 7, 2010
Messages
3,721
You should be covered. In the far east rand I even get speeds up to 1.5 Mb/s albeit with using a makeshift antenna! I got the 60GB deal for use in PTA but also tested in the far East of JHB. It's still the best mobile deal but I am not sure if I would replace my ADSL as yet. Apparently CellC is to announce new deals soon or at least a very niche router. (Now where is the CellC informant when you need him?) All in all I am still happy some wit CellC. CellC are also improving their towers so I feel with the 60GB package over the year you should be covered. (touch wood)

Poof here he is ;)
****D3x Pm me your street address and ill check
as far a specials, we are launching a 3G / wifi modem , portable.
what i can say is i tested mine close to Eastrand mall and got good signal,
please would say test first, send me details and i see on my side

Regards
Cell_C 007
~AM~
 
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Romito

Expert Member
Joined
Mar 18, 2010
Messages
1,868
You might also wana try a with a prepaid sim in a phone to see if you can receive 3G signal, that's what I did before I went and bought the 5GB package. Haven't had any regrets since I bought it in December.
 

MegasXLR

Banned
Joined
Nov 17, 2010
Messages
1,967
Poof here he is ;)
****D3x Pm me your street address and ill check
as far a specials, we are launching a 3G / wifi modem , portable.
what i can say is i tested mine close to Eastrand mall and got good signal,
please would say test first, send me details and i see on my side

Regards
Cell_C 007
~AM~

My question is When? the eminent (not Telkom style) release? Price? Speed?
 
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limbah

Member
Joined
Apr 8, 2011
Messages
13
I have full coverage in my area (always says "HSPA+" with many bars of signal) yet my connection is horrible, so don't assume that because you're covered it will work well. Some days I get a decent 100kB/s, other days I can't connect at all. It's never exceeded 150kB/s. I'm still waiting for Cell_C and/or the Durban engineers to contact me. I'm pretty sure the other Durban users who complained a few weeks ago are still experiencing problems but have gone quiet about it. Helpdesk is clueless so my only hope right now is to wait for Cell_C to do me a solid.
 

MegasXLR

Banned
Joined
Nov 17, 2010
Messages
1,967
I would really like to avoid hassle, thus I like the idea of loaning a unit, the 7 day return policy is surely going to come with hassle, let alone the penalty as indicated by mightmuffin man.

My point is if they had the facility for potential customers perhaps they would have more customers signing up, and satisfied that is ;)

Still not sorted: PM me a contact no. and we can arrange some test. Unless Cell_C rep have a better plan.
 

Meteor

Well-Known Member
Joined
Apr 1, 2009
Messages
351
Their customer service is pathetic, if everything is going ok, you will be happy, but if you encouter a problem, don't ever ever expect any kind of service from these people as they only promise to respond.
 

Cell_C

Cell C Representative
Company Rep
Joined
Sep 7, 2010
Messages
3,721
Still not sorted: PM me a contact no. and we can arrange some test. Unless Cell_C rep have a better plan.

Thanks MegasXLR
thats what i was going to arrange, good idea!
i'm in that area on Saturday.

*****DX3 if want to meet up for a few test please send me your details

Regards
~AM~
 

mcryan

Expert Member
Joined
Sep 25, 2008
Messages
1,303
For me and my location, no other cellular provider can get me anything close to the speeds that my Cell C stick provide, so I wouldn't go anywhere else. It's a solid and stable connection for me with speeds regularly about 4Mbps, so no complaints from my side. It would be worthwhile testing one where you stay, because I have found areas that are less than satisfying.
 

Tobi-5520

Well-Known Member
Joined
Dec 5, 2008
Messages
150
D3X!

To answer your original question - whether to move from ADSL.

I avarage about 4,5 down and 1,8 up, with a ping of around 55. All the beforementioned are far better than I ever managed on ADSL. Also, it is far more cost effective than ADSL, provided you only use about 5G a month. I worked out the breakeven point for me would have been about 10G, so it did not factor. Changed from ADSL because of poor quality - my 4 meg line would only sync at 1 meg, frequent downtime, poor Telkom service and above all - cost!

I have to date had very reliable and consistent connection. I run the cell-c modem through a Dovado router, which does a fine job of keeping it connected nicely. I have made a habit though of re-booting at least once a week or so.

I have considered getting an external antenna, even been to Poynting, but then stopped myself, realising I was being greedy and that my connection speeds and reception is actually fine.

In terms of overall performance, it is all about perspective. I had poor ADSL, Vodacom 3G cannot stay connected for more than 10 mins, so the CellC to me is excellent and has provided a great balance between performance and cost. I am in fact considereing buying another 2Gig sim as I have a Vodacom sim in my laptop that will soon run out.

Your baseline experience and requirements might be very different to my own - so it is difficult for you to make a decision based on my review. I would suggest to as a first step see if you have reliable signal and connection. Should be able to see that from your cellphone, provided it has 900 capability.

The down side?
-I will lie if I say I have not had disconnections, but that was very rare.
-Second I will reserve any comment since it is maybe still a low userbase> That said however, I got my stick long before they launched in Gauteng (Oct 2010), and I have not yet seen any mentionable deterioration.

Speed this morning
http://www.speedtest.net/result/1276157211.png
 

Dolby

Honorary Master
Joined
Jan 31, 2005
Messages
32,628
If I had to purchase again, I may get 2 x 2GB from Vodacom at R300.00.

Yes - it's 1GB less than Cell C, but it seems that Vodacom may have got it's act together recently and it's working much quicker than Cell C in Randpark Ridge.

As someone mentioned above, when it's working it's great - but the minute you encounter an issue be sure to have a backup connection. I've been singing their praises since December and a day or two outage was acceptable to me. April made me realize that if you do have a bigger issue, you're fscked. Half the month I was using my Vodacom because was ZERO throughput and I've lost most my cap now.
 
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Gerhard Strauss

Active Member
Joined
Jul 29, 2005
Messages
59
Dolby is 1000000% correct.
I purchased the 2gb and 5gb promo in November last year.
When it works properly (almost never) it is great. The rest of the time it sucks.
And Cell C customer service = Clueless and Incompetent.
Cell C HSPA+ sucks!
 
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