Lol, the survey didn't specify that it was for consumer services, only that it is broadband services. I also vaguely remember taking the survey and didn't have any issues with it, although we have ADSL backup lines currently which I didn't even mention as we havn't used them in over 2 years.
Inferno, you do get value for your R8
200 per month

if you look at what you get...
1. Extremely low contentions (below 10:1, currently around 2/3:1 meaning you get full speed all the time)
2. Excellent service (Enterprise help desk is always available, respond immediately to outages, arrive on site when they are supposed to and actually call you back in 30min when they say so)
3. Full synchronous speeds
4. Future upgradability to yazoo (currently 100Mbps for NeoBroadband) plus on the fly upgrades if you need it
5. No outages due to bad weather (Mostly, equipment can still be damaged via power circuit if not properly protected)
What would you pay for such an ADSL service? NOTHING because it doesn't exist :d
NeoBroadband is maybe not a service everyone can afford, but this was only one of the metrics and clearly not a deciding factor for everyone
