Topping up an existing contract

[Way69]

Have a question relating to my 10 + 10gb 8ta contract (which seems to bleed data far faster than my other contracts).

If I purchase a once off bundle to add to my contract, lets say a 60 + 60 bundle... Will it use data from the 60 + 60 bundle after I have depleted my 10 + 10 bundle or will it take data from the 60 + 60 bundle first?

I'm curious because my monthly data does not carry over whereas the 60 + 60 data is valid for 12 months. I want the additional bundle to be utilized once I have run out of data each month...

Thanks in advance.

 

[Telkom]

Have a question relating to my 10 + 10gb 8ta contract (which seems to bleed data far faster than my other contracts).

If I purchase a once off bundle to add to my contract, lets say a 60 + 60 bundle... Will it use data from the 60 + 60 bundle after I have depleted my 10 + 10 bundle or will it take data from the 60 + 60 bundle first?

I'm curious because my monthly data does not carry over whereas the 60 + 60 data is valid for 12 months. I want the additional bundle to be utilized once I have run out of data each month...

Thanks in advance.

Hi Way69

While you have Internet 5 Promo data, you will use it first.

As soon as your Internet 5 Promo data is finished, then you will start using from your 60GB + 60GB data.

Thank you
Telkom Mobile Social Media Team