I'm being dragged into a Vodacom black hole
I sent an email to onlinesupport and they replied with a map (of sorts) showing the location of some towers in my area. What they don't do is tell me whose towers they are, or where they are in relation to my position.
However, it transpires that the tower I'm currently connecting to is a Vodacom tower, which doesn't really help the performance at all.
I got up on the roof this morning to re-orient the external antenna (Poynting LPDA high-gain), but regardless of the direction I point it the signal stays locked onto this damn Vodacom tower - the only thing that changes is the signal strength, which varies from -51 to -58. I'm guessing the signal is much stronger than other towers in the area, and preventing the modem from seeing anything else.
Is there any way you can suggest that I can break out of it's grip, so that I can find another tower? I suspect that even a weaker signal from a CellC tower may be better that a strong signal from this Vodacom tower.
@ CellC - I've sent you another PM for the co-ordinates of these towers. The guys at Support aren't helping.