Called them now, apparently the pamphlets and the website is wrong. You must not sms the Kit number, you must sms the SIM number, and if you did SMS the Kit number, you need to go buy another sim card.
What a pain in the ass.
So I got another sim, sms'd the sim number instead of the kit number - no response.
Called them, they tell me my first request was successful (the one with the Kit number), and the second one failed - there is a delay in the confirmation sms getting to me, now I must wait for tonight when the port goes through..
Let's see if it works.
As far as I am aware, there are huge issues trying to port both to and from MTN.
No resolution as yet...
Yep.. it all seems very broken, but it does work eventually.
So what exactly did you SMS? What format did you use that worked for you?
PORTME#KITNUMBER as per the apparently incorrect website / pamphlet was the one that worked for me.
According to the callcenter PORTME#SIMNUMBER is the correct way.
@cavedog you live a double identity. You on nearly every network .