Two fibre lines at one property?

[Paul_S]

This sounds more like a Wifi LAN design issue.

Don't forget that the base cost of having two fibre connections is usually much higher than just having a single higher capacity fibre connection.

For example two Home 50/50Mbps Vumatel/Afrihost uncapped lines will cost R1794/month but a single 100/100Mbps line will cost R997/month.
That means you're creating an ongoing cost of R797/month which is unnecessary and could rather be put towards some proper networking equipment and cabling.

 

[User217]

Question is it possible to have two fibre lines at a single property address? We have a church and Kindergarten sharing one line, but it ain't working.

When calling the ISPs, different agents/ISPs are giving me different answers. When trying it online, I get the follwing:
"Location has an active service with another ISP."

Has anyone had any success?

View attachment 1560385

My house is setup that way, so it can be done.

Openserve will not install two physical fibre lines in one property, so do not even try. Your optical terminal however has four ports in the back and each of these ports can be "acquired" by a different ISP. So, four ports, four ISP's, if you want!

That is what my setup is like. I use two of the ports on the back of the optical terminal with two different IPS's. I have a network cable running through my roof to the second area where the second ISP's modem is installed.

My one ISP is Supersonic and the second one is WebAfrica and both connections work individually from one another. The packages are at different fiber speeds as well. You can even have one ISP to both ports as well. The choice is yours.

I have phoned these ISP's to have this done. You cannot get it done via an online form.

A setup like this means that you will have two accounts and two bills to pay every month, but it can be done.

 

[fire2029]

My house is setup that way, so it can be done.

Openserve will not install two physical fibre lines in one property, so do not even try. Your optical terminal however has four ports in the back and each of these ports can be "acquired" by a different ISP. So, four ports, four ISP's, if you want!

That is what my setup is like. I use two of the ports on the back of the optical terminal with two different IPS's. I have a network cable running through my roof to the second area where the second ISP's modem is installed.

My one ISP is Supersonic and the second one is WebAfrica and both connections work individually from one another. The packages are at different fiber speeds as well. You can even have one ISP to both ports as well. The choice is yours.

I have phoned these ISP's to have this done. You cannot get it done via an online form.

A setup like this means that you will have two accounts and two bills to pay every month, but it can be done.

What an awesome reply. Seriously. Thank you for insights

 

[Bent10]

Question is it possible to have two fibre lines at a single property address? We have a church and Kindergarten sharing one line, but it ain't working.

When calling the ISPs, different agents/ISPs are giving me different answers. When trying it online, I get the follwing:
"Location has an active service with another ISP."

Has anyone had any success?

View attachment 1560385

The solution is actually easier solved by purchasing a GIZZU 100W from Computer Mania. You plug the unit into a wall outlet, and then connect the VUMATEL and ZYXEL router into the GIZZU UPS, transfer the BLACK and GRAY cable from the POE to the GIZZU POE PORTS and wala! Uninterrupted internet access.

Question is it possible to have two fibre lines at a single property address? We have a church and Kindergarten sharing one line, but it ain't working.

When calling the ISPs, different agents/ISPs are giving me different answers. When trying it online, I get the follwing:
"Location has an active service with another ISP."

Has anyone had any success?

View attachment 1560385

The solution is easy. Because you are experiencing problems during loadshedding, purchase a GIZZU 100W MINI POE DC UPS. Get a qualified IT guy to correctly connect the fiber devices to the UPS, the CHURCH ?ZYXEL ROUTER, s well as the KINDERGARTEN

Question is it possible to have two fibre lines at a single property address? We have a church and Kindergarten sharing one line, but it ain't working.

When calling the ISPs, different agents/ISPs are giving me different answers. When trying it online, I get the follwing:
"Location has an active service with another ISP."

Has anyone had any success?

View attachment 1560385

Purchase a GIZZU 100W MINI POE DC UPS. Then get a qualified IT person to plug all devices directly into the GIZZU UPS (VUMATEL devices, SERVICE PROVIDER ROUTER, and your KINDERGARTEN POE setup. I'm not sure if your WIFI EXTENDER is compatible with the square box connected to the POE in the church. In extreme situations, you might want to connect to the WiFi with your phone and use your phone as a HOTSPOT during load shedding. Your IT guy should be able to advice.

 

[Bent10]

Question is it possible to have two fibre lines at a single property address? We have a church and Kindergarten sharing one line, but it ain't working.

When calling the ISPs, different agents/ISPs are giving me different answers. When trying it online, I get the follwing:
"Location has an active service with another ISP."

Has anyone had any success?

View attachment 1560385

VUMATEL is your infrastructure provider. Depending on your site, they can also be your service provider or they will be able to advice what other service providers you can choose from. Determine what the CHURCH requires and then go for the next biggest package. Your service provider should be able to configure two ports to split the package speed between the two, based on who pays what. This is cheaper than having two separate fiber connections.

 

[Zameside]

Vumatel had two pods outside our property.When it came to dig the final connection I kept the calling card of the first rep who asked which direction I wanted the connection done. That solved tons of hassles later.

 

[LoaTze]

Question is it possible to have two fibre lines at a single property address? We have a church and Kindergarten sharing one line, but it ain't working.

When calling the ISPs, different agents/ISPs are giving me different answers. When trying it online, I get the follwing:
"Location has an active service with another ISP."

Has anyone had any success?

View attachment 1560385

Yes it's possible. The process is long. A supervisor at Vumatel has to recognise it as a multi tenant property. They then plan a layout of points and ask owner to sign off on build plan on property. Finally a contractor installs. Make sure subunits are numbered or identified as different. Process took close to four months for me. I only know of the Vumatel process.

 

[pinball wizard]

Do you mind elaborating on the terms and conditions?




Below is the current set up. But we (the Kindergarten) have been having issues, as the main router and fiber box reside in the church. Kindergarten does not always have access to reset the reouter (e.g. after loadshedding), which means they can wait 1--2 days before someones opens up at the church..

Background:
- The church and Kindergarten share the same property/address in the Northern Suburbs, Cape Town
- The fiber box/modem and Wifi router reside in the church.

Issues:
- The wifi router does not provide enough coverage for the Kindergarten to access the internet.
- There is one extender going to one of the classes; which works.
- there is another access point (or is it router? see picture title kindergarten.jpeg) set up for another class with a cable to the fibre router, but apparently the "port is not opened" - not sure what this means. Apparently Vumatel needs to open this port?

Images attached

Some digging, some conduit, and a cat5 cable plugged directly into the ont.

 

[Geoff.D]

This sounds more like a Wifi LAN design issue.

Don't forget that the base cost of having two fibre connections is usually much higher than just having a single higher capacity fibre connection.

For example two Home 50/50Mbps Vumatel/Afrihost uncapped lines will cost R1794/month but a single 100/100Mbps line will cost R997/month.
That means you're creating an ongoing cost of R797/month which is unnecessary and could rather be put towards some proper networking equipment and cabling.

Provided the "businesses" agree to share the costs, and their usage is such that both will be able to run their operations within the capacity available.

If the two operations are essentially entities, then the other option makes more sense. The point about this is that there is no guarantee that there will always and forever be a one-to-one relationship between a location and a fibre service. It is at the very heart of the issue of infrastructure-dependent service provision. And the problem was addressed decades ago with copper line services. There was never a restriction of getting more than one telephone service at a location, so why the FTTH (and the ADSL) service provision got themselves into this situation defies any explanation.

 

[pinball wizard]

Provided the "businesses" agree to share the costs, and their usage is such that both will be able to run their operations within the capacity available.

Sounds like the church doesn't use much during the week, and I would guess the creche isn't using much over the weekend.