Tyre Shops sending undamaged tyres for recycling without asking customer?

[deweyzeph]

If you feel that strongly about it you can always go lay a charge of theft against them at the police station.

 

[DanH]

All tyre manufactures produce various ranges of tyres for different uses. Michelin have an Energy range for regular passenger cars like polos and such. They are in the same price range as the other big brands. They are optimised for longivity, low rolling resistance, quietness and wet weather and come with a 60000km usage guarantee.

Continental do EcoContact for regular passenger cars, but SportContact for GTIs and BMWs. Other manufactures do the same.

So it's perfectly acceptable to fit Michelin tyres to a 1.4 polo. You would probably score as they would last 80 0000km.

 

[SauRoNZA]

The car came with them on. The new tyres I had fitted is not Michelin. The fact is I am now short a expensive tyre which was not their property to do with as they please without verbally inform me. Or so is my feelings about the matter.

So why didn't you check if there's a tyre in the boot before leaving the shop?

Most of this sounds like your fault to me if you genuinely wanted the tyre.

 

[Ockie]

So why didn't you check if there's a tyre in the boot before leaving the shop?

Most of this sounds like your fault to me if you genuinely wanted the tyre.

It did not occur to me to do that. Why did the sales person not ask me what I would like to do with the old undamaged tyre? Yes, I should have checked, but it honestly just did not occur to me. Them dealing with this every bloody damn day it seems like just the right thing to ask the customer what they would like to do. It is their property after all, unless they offer some form of communicated discount for them to keep the tyre.

 

[dj_jyno]

Well chances are 99% it's not a Ferrari or a Brabus Rocket. If you've got any normal car like us mortals, you're wasting money on those overpriced tyres.

It's Ockie's money, he can spend it on whichever brand tyre he chooses. I had Michelin Energy on my Citi Golf - much better than the EcoContact that it replaced.

So it's perfectly acceptable to fit Michelin tyres to a 1.4 polo. You would probably score as they would last 80 0000km.

^ This

 

[Pitbull]

Standard practice. I ALWAYS ask for my undamaged tyres even if almost fully worn. Just in case of emergency. Bakkie tyres are kark expensive. So when I replace my tyres again the older stock in the garage is thrown out and the new old stock replaces it

 

[atomcrusher]

Standard practice. I ALWAYS ask for my undamaged tyres even if almost fully worn. Just in case of emergency. Bakkie tyres are kark expensive. So when I replace my tyres again the older stock in the garage is thrown out and the new old stock replaces it

^ This. I drive a lot on dirt roads in my bakkie, and I feel better having a few old tyres available to me that I could use in an emergency. Two old tyres are mounted on 2 additional spare rims I bought, as I always like to carry at least 2 x spares tyres on rims in my bakkie

 

[SauRoNZA]

It did not occur to me to do that. Why did the sales person not ask me what I would like to do with the old undamaged tyre? Yes, I should have checked, but it honestly just did not occur to me. Them dealing with this every bloody damn day it seems like just the right thing to ask the customer what they would like to do. It is their property after all, unless they offer some form of communicated discount for them to keep the tyre.

Standard practice not to return it and now you know for next time.

That's why I **** them up properly before I go swop them, but you didn't have a choice in this case.

 

[marco79]

Your old tyre is sold in bulk to second hand tyre shops. Recycled onto another car, not to a recycling plant.

 

[Ockie]

And the story he gave me about a law that forbids them from asking the customer verbally if he wants his tyre back? Surely that is complete and utter BS?

 

[Pitbull]

And the story he gave me about a law that forbids them from asking the customer verbally if he wants his tyre back? Surely that is complete and utter BS?

I honestly don't know. I do know they don't ask, you have to ask them to load the old ones in your car or you never see them again.

 

[vicv]

Yeah, in a way your fault for not enquiring first, but you would think that they would communicate with you about it. Lot of tyre shops are sketchy.

Slightly off topic, but why didn't you only replace the damaged tyre? I know some people say all your tyres have to be the same brand and condition but that's bollocks.

 

[Pho3nix]

Funny enough I heard the same story this weekend when I asked about buying some recycled tyres.

 

[Ockie]

Yeah, in a way your fault for not enquiring first, but you would think that they would communicate with you about it. Lot of tyre shops are sketchy.

Slightly off topic, but why didn't you only replace the damaged tyre? I know some people say all your tyres have to be the same brand and condition but that's bollocks.

No, when I replace a tyre, then both have to be replaced. I told them to replace both, put the new ones on the front (as that is what the car steers with) and the old ones to be moved from the front to the back. I dont mind having different brands on the car. It now has two Michelins at the back and the new brand in front. I would not want to have one brand on the left and another brand on the right though.

 

[IzZzy]

And the story he gave me about a law that forbids them from asking the customer verbally if he wants his tyre back? Surely that is complete and utter BS?

First time hearing about this so called law. But it's not an easy one - if they did have a sign in a conspicious place (regardless of whether you read it or not), I would side then with Minty's.

 

[Insint]

Just grabbing some straws. When did you say they could keep the tyre? Did you sign anything that would make them the new owner of the tyres? If you didn't verbally agree or sign anything that states they can keep the tyre then this could be regarded as theft.

 

[IzZzy]

Just grabbing some straws. When did you say they could keep the tyre? Did you sign anything that would make them the new owner of the tyres? If you didn't verbally agree or sign anything that states they can keep the tyre then this could be regarded as theft.

Not if they put up a sign in a conspicious place advising of this policy.

 

[Wall]

most places tell you that you will get a 50-70 rand discount if they keep the casings.

 

[GhostSixFour]

Slightly off topic, but why didn't you only replace the damaged tyre? I know some people say all your tyres have to be the same brand and condition but that's bollocks.

Yeah. Tell that to the acquaintance who had her X6 go into "limp" mode when it detected the circumference of the left rear tyre is not the same as the right rear tyre.

Only 5000km difference between them, but she had to replace both.

 

[Wall]

Yeah. Tell that to the acquaintance who had her X6 go into "limp" mode when it detected the circumference of the left rear tyre is not the same as the right rear tyre.

Only 5000km difference between them, but she had to replace both.

eish....