Unable to make calls, connect to the internet or check my balance!!!

Mo0s

Well-Known Member
Joined
Jun 19, 2012
Messages
372
Since yesterday noon I have been experiencing some annoying technical issues with the Cell C network: Can't make calls (just drops before even connecting), unable to check my balance (gives me a network error message) and worst of it all, I can't connect to the internet

I've called the customer services centre and performed all the standard troubleshooting techniques (data settings, rebooting my phone, using my sim on a different phone), but this problem persists!

Is Cell C generally experiencing a network issue or is this just an isolated incident? I got the impression it's an isolated incident by the way the call centre agents were treating my query. Is anybody else experiencing this? Any advice?
 

zahpat

Senior Member
Joined
Apr 28, 2010
Messages
676
Since yesterday noon I have been experiencing some annoying technical issues with the Cell C network: Can't make calls (just drops before even connecting), unable to check my balance (gives me a network error message) and worst of it all, I can't connect to the internet

I've called the customer services centre and performed all the standard troubleshooting techniques (data settings, rebooting my phone, using my sim on a different phone), but this problem persists!

Is Cell C generally experiencing a network issue or is this just an isolated incident? I got the impression it's an isolated incident by the way the call centre agents were treating my query. Is anybody else experiencing this? Any advice?

I had problems with my data on saturday from about 2pm through till sunday morning, couldnt do anything data related. i Phoned the call center and they said it was a gprs/mms problem and they had no clue of when it will be sorted :confused:. LOL but its all working fine now.
 

Cell_C

Cell C Representative
Company Rep
Joined
Sep 7, 2010
Messages
3,721
Damn, yall are lucky... So I guess it's all me :(

HI

If still experiencing issue please can you PM me you number and details,
Will check it on the network.

Regards
±AM±
 

Mo0s

Well-Known Member
Joined
Jun 19, 2012
Messages
372
Day 3 now... Still no internet, outgoing or balance enquiry :(
 

meistro

New Member
Joined
Jun 15, 2012
Messages
3
Still no internet services,i just wish cell c can just post some feedback, it,s not just me complaining!! Even the staff at cell c shop in cape gate told me that i won,t be able to use internet services and that was 3days ago when i bought a data bundle,please push some answers!!!!!!!
 
Top