I have Blackberry 9700 Bold. For more than 6 months I had an Axxess hosted e-mail account associated and send and receive e-mails without problems. Since yesterday none of these emails are arriving on my BB and I can not send any from the specific e-mail address. I got this e-mail from Blackberry:
"This email account is not currently accessible by your BlackBerry device, so you may be experiencing a delay in email delivery. This issue may be caused by a temporary problem with your email provider. BlackBerry Internet Service will continue attempting to access this account."
Contacting Axxess, they said that " the problem is with Blackberry (the company) not being able to access the Axxess server", so Axxess say the problem is with Blackberry and I can not find a contact number for Blackberry.
So who’s to blame you think? Any suggestions on how to fix this?
"This email account is not currently accessible by your BlackBerry device, so you may be experiencing a delay in email delivery. This issue may be caused by a temporary problem with your email provider. BlackBerry Internet Service will continue attempting to access this account."
Contacting Axxess, they said that " the problem is with Blackberry (the company) not being able to access the Axxess server", so Axxess say the problem is with Blackberry and I can not find a contact number for Blackberry.
So who’s to blame you think? Any suggestions on how to fix this?