Unexplained recharges on prepaid number

Dups!

Senior Member
Joined
Apr 15, 2010
Messages
852
So, wasp deductions being the hot topic these days, something of an opposite is happening on my daughter's prepaid number (the number is actually registered under me)

She keeps getting recharged without knowing how and why. I am at a loss as to what is happening here and hoping that a Cell C rep can assist.
 

Cell_C

Cell C Representative
Company Rep
Joined
Sep 7, 2010
Messages
3,401
Hi There

Thank you for posting to us.

Your daughter could have subscriptions on the account depleting her airtime. She must dial *133*1# to deactivate and block subscriptions from depleting her airtime.

^PN
 

Craig

Honorary Master
Joined
Feb 22, 2016
Messages
19,447
Hi There

Thank you for posting to us.

Your daughter could have subscriptions on the account depleting her airtime. She must dial *133*1# to deactivate and block subscriptions from depleting her airtime.

^PN
She is getting airtime, not losing it. Unless I read that wrong.
 

supersunbird

Honorary Master
Joined
Oct 1, 2005
Messages
52,087
Hi There

Thank you for posting to us.

Your daughter could have subscriptions on the account depleting her airtime. She must dial *133*1# to deactivate and block subscriptions from depleting her airtime.

^PN
Now explain how she unsubscribes from getting airtime? (from her secret admirer)
 

Cell_C

Cell C Representative
Company Rep
Joined
Sep 7, 2010
Messages
3,401
Hi

Please send us a private message with the cellphone number in question and we will look into this.

^MM
 
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