johncgalloway

Senior Member
Joined
Aug 25, 2014
Messages
592
I did. Phone blacklisted. When I went to report this, the lady that helped me said it happens quite often. :confused:

I trust that your ability to upgrade has not been influenced by this, since it is fraud? Didn't you get SMS's and such informing you about your delivery of the handset and so forth? God, this freaks me out, cause I can't believe there are no systems in place to stop this kind of cr*p from happening. I think at the end of Jan when my contract expires I'll be skipping over to Vodacom or such.
 

johncgalloway

Senior Member
Joined
Aug 25, 2014
Messages
592
My apologies, it seems the cancel X was at the bottom of the screen. Due to the nature of people I can only assume that
a great many of them would have just pressed okay to get the thing away.



free upload
 

Biggles190

Well-Known Member
Joined
Mar 27, 2014
Messages
163
I trust that your ability to upgrade has not been influenced by this, since it is fraud? Didn't you get SMS's and such informing you about your delivery of the handset and so forth? God, this freaks me out, cause I can't believe there are no systems in place to stop this kind of cr*p from happening. I think at the end of Jan when my contract expires I'll be skipping over to Vodacom or such.

Got an SMS saying my upgrade was successful. After further investigation I discovered it was a walk-in case. Someone walked into a store, and left with a new phone and me with a big bill! It was all cancelled and undone the next day. I even saw on their computer screens who it was and which store. Hopefully MTN sorted it out internally.

I feel very vulnerable after this incident - its the only debit order I have left. I've gone EFT with everything else. At least no surprises or an empty bank account at the end of the month.

Just waiting for my data contract to end then I am going prepaid...maybe even Telkom Mobile...no contracts, no upgrades, no fraud!
 

Venomous

Honorary Master
Joined
Oct 6, 2010
Messages
54,768
Got an SMS saying my upgrade was successful. After further investigation I discovered it was a walk-in case. Someone walked into a store, and left with a new phone and me with a big bill! It was all cancelled and undone the next day. I even saw on their computer screens who it was and which store. Hopefully MTN sorted it out internally.

I feel very vulnerable after this incident - its the only debit order I have left. I've gone EFT with everything else. At least no surprises or an empty bank account at the end of the month.

Just waiting for my data contract to end then I am going prepaid...maybe even Telkom Mobile...no contracts, no upgrades, no fraud!

you can cancel the debit order, call mtn. Then pay via eft.

if you happen to stay... by banking/payment details you only write as before.

you just have to remember to pay on time or else outgoing services are suspended within 1-2 days.
 

Biggles190

Well-Known Member
Joined
Mar 27, 2014
Messages
163
you just have to remember to pay on time or else outgoing services are suspended within 1-2 days.

There's the problem...that I cannot afford either!

I regularly check my unbilled account for any abnormalities, and I do get my MTN bill emailed at least 2 weeks before the debit order - so plenty of time to sort it out or block the debit order!:twisted:

Anyway..we hijacking the thread!
 

dunkyd

Executive Member
Joined
Mar 5, 2009
Messages
5,626
Asked the same question elswhere today. Found a tick on message settings , allow on lockscreen. Hope its sorted.
 

Q-Tech

Well-Known Member
Joined
Nov 16, 2011
Messages
212
MTN themselves seem to be using this technique to spam their prepaid customers - got about 10 of these one after the other tonight, telling me about how I can get nnnn airtime for nn if I dial *131#nnnn

Really annoying - my phone is not a mobile billboard ...
 

johncgalloway

Senior Member
Joined
Aug 25, 2014
Messages
592
MTN themselves seem to be using this technique to spam their prepaid customers - got about 10 of these one after the other tonight, telling me about how I can get nnnn airtime for nn if I dial *131#nnnn

Really annoying - my phone is not a mobile billboard ...

Soooo, I sent that mail on the 25th and guess what... no reply on the mail, don't know if the lady I spoke to about my imminent move to another house cancelled my ticket or whatnot when I phoned her about that and also "by the way" mentioned my WASP issue, but I highly doubt it.

Guess that does it for me... off to another supplier once my contract ends.
 

johncgalloway

Senior Member
Joined
Aug 25, 2014
Messages
592
MTN has mailed me, wants my account details etc. Will reply to them with my cell # and hopefully get an answer that might make some sense.
 

johncgalloway

Senior Member
Joined
Aug 25, 2014
Messages
592
Lol, that goes for virtually every PC on planet Earth. Google seriously needs competition in the search engine department.
 
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