Upgrade adventure with Vodacom

medicnick83

medicnick83

Paramedic
Joined
Aug 23, 2006
Messages
21,005
Hi all,

So I'm due for an upgrade apparently.
So tonight I go and visit Canal Walk upstairs branch of Vodacom and chat to one of the sales guys.
He blabbers on about some stuff but basically I tell him that I want the Samsung Galaxy A7 (2017) and I want to try change my contract to be more "Data orientated" and he tells me I will be paying R699 for this contract, R799 for that package and I'm like... HUH? If I goto www.vodacom.co.za and check the shopping site - well, eventually I go and show him on his laptop and end up on this page:

01.jpg
So in this image, I want the "bottom" (next level) package - less min, more data.

He then looks at an excel document and nods in agreement - goes in the back, comes back and tells me the only bad news is that they only have the GOLD and not the BLACK (which I want) so he tells me the downstairs Vodacom shop should have it and I can get my upgrade there.

I take a walk downstairs, and chat to a consultant there - he tells me, I can't get that package because I'm over 25 and that package is aimed at under 25's and also, he can't give it to me - I want it, I must get it via the web site.

I got the vibe from both places that they just want to push you to upgrade to HIGHER packages and when I told them I want to keep it LOW you could feel the interest in my upgrade vanish on their parts.

I'm honestly like... WTF?!?
My GF just laughed and we left.

Completely different stories eh.

Comments, thoughts, advice?
 
Last edited:
Ockie

Ockie

Resident Lead Bender
Joined
Feb 16, 2008
Messages
52,925
medicnick83 said:
Hi all,

So I'm due for an upgrade apparently.
So tonight I go and visit Canal Walk upstairs branch of Vodacom and chat to one of the sales guys.
He blabbers on about some stuff but basically I tell him that I want the Samsung Galaxy A7 (2017) and I want to try change my contract to be more "Data orientated" and he tells me I will be paying R699 for this contract, R799 for that package and I'm like... HUH? If I goto www.vodacom.co.za and check the shopping site - well, eventually I go and show him on his laptop and end up on this page:

View attachment 424514
So in this image, I want the "bottom" (next level) package - less min, more data.

He then looks at an excel document and nods in agreement - goes in the back, comes back and tells me the only bad news is that they only have the GOLD and not the BLACK (which I want) so he tells me the downstairs Vodacom shop should have it and I can get my upgrade there.

I take a walk downstairs, and chat to a consultant there - he tells me, I can't get that package because I'm over 25 and that package is aimed at under 25's and also, he can't give it to me - I want it, I must get it via the web site.

I got the vibe from both places that they just want to push you to upgrade to HIGHER packages and when I told them I want to keep it LOW you could feel the interest in my upgrade vanish on their parts.

I'm honestly like... WTF?!?
My GF just laughed and we left.

Completely different stories eh.

Comments, thoughts, advice?
Click to expand...

He is correct. You have to be below that age.
 
Johnatan56

Johnatan56

Honorary Master
Joined
Aug 23, 2013
Messages
30,955
medicnick83 said:
I take a walk downstairs, and chat to a consultant there - he tells me, I can't get that package because I'm over 25 and that package is aimed at under 25's and also, he can't give it to me - I want it, I must get it via the web site.
Click to expand...

Really? Going to be applying for it this/next weekend, does the account holder have to be under 25 or the person using it?
 
Ockie

Ockie

Resident Lead Bender
Joined
Feb 16, 2008
Messages
52,925
medicnick83 said:
So Ockie, why did the one shop want to give it to me but the other didn't?
And why the "age" requirement for a contract?!?
Click to expand...

I dont know. I dont work there. Did not pay attention to the memo when it was released. Who knows.

It is aimed at a certain market. That is part of the T&C's. - Use the spreadsheet I post every month. That is why I post it, for you guys to make informed decisions.
 
T

twaatie

Senior Member
Joined
May 16, 2014
Messages
644
Why not just use your old phone and go prepaid? Cheaper and so much more options for data
 
M

marioat1

Expert Member
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Sep 18, 2016
Messages
1,534
That R10000 educational voucher that gets put with some of the deals, can it be replaced with something else?
 
Thor

Thor

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Joined
Jun 5, 2014
Messages
44,236
Ockie said:
I dont know. I dont work there. Did not pay attention to the memo when it was released. Who knows.

It is aimed at a certain market. That is part of the T&C's. - Use the spreadsheet I post every month. That is why I post it, for you guys to make informed decisions.
Click to expand...
Ockie you sexy beast, link to the spreadsheet please sir
 
Ockie

Ockie

Resident Lead Bender
Joined
Feb 16, 2008
Messages
52,925
Here is the deal you should be looking at. In the sheets I post every month and in the link I gave just now again.

SAMSUNG GALAXY A3 2017 LTE GOLD SAND + 5GB DATA X 1 - (C) + TOP DOG VOUCHER @ R479 PM (R130 Finance + R349 Sub) on Smart More Data 2GB

Screenshot from 2017-03-18 21-33-14.png
 
medicnick83

medicnick83

Paramedic
Joined
Aug 23, 2006
Messages
21,005
Ockie said:
Here is the deal you should be looking at. In the sheets I post every month and in the link I gave just now again.

SAMSUNG GALAXY A3 2017 LTE GOLD SAND + 5GB DATA X 1 - (C) + TOP DOG VOUCHER @ R479 PM (R130 Finance + R349 Sub) on Smart More Data 2GB

View attachment 424520
Click to expand...

Okes, I'd like to get the A7 (2017)

The fact that Vodacom firstly excludes me based on AGE and because I work in COMMUNITY SERVICE - I mean come on, EMS uses alot of DATA etc - I probably do more DATA / Social media that most under 25's - it's rather pathetic to be honest.
 
medicnick83

medicnick83

Paramedic
Joined
Aug 23, 2006
Messages
21,005
Thor187 said:
Why not get the telkom freeme deal op?
Click to expand...

Because I'd never goto Telkom dude. Never EVER! Like I'd never goto MTN.
HORRIBLE EXPERIENCES - not once, not twice - MORE.
I've been with Vodacom for YONKS - I think 10+ years!
 
Thor

Thor

Honorary Master
Joined
Jun 5, 2014
Messages
44,236
medicnick83 said:
Because I'd never goto Telkom dude. Never EVER! Like I'd never goto MTN.
HORRIBLE EXPERIENCES - not once, not twice - MORE.
I've been with Vodacom for YONKS - I think 10+ years!
Click to expand...
Vodascum is k@k loyalty is for dogs.

Don't shoot yourself in the foot telkom is not telkom mobile, they are genuinely good I switched from Vodacon after 10 years moved family over as well.

At least just look at what freeme offers example

d5dec04a48f034dca275203b921a5af0.jpg
 
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