[URGENT] Please help me prove there is a major issue on OpenServe's fibre network!

[feo]

Hi there

Recently, our suburb Erasmia, went live with OpenServe fibre and we were all pretty excited to say the least.

Quite a few of us signed up and I was looking forward to kissing ADSL goodbye...well, that didn't happen.

Got a 100Mbps line and kept Vox as my ISP but migrated my line over to them as well.

Immediately I could tell that the line wasn't as stable as it should be. So I scripted something to do a speedtest every 15 mins (using speedtest-cli on a lightweight ubuntu VM using proxmox) and then log the results to a file.

The results speak for themselves.

Download:



Upload:



Ping:



Notice how stable the line is between midnight and midday, but the other 12 hours of the day it goes to crap!

This is only an issue in the Pretoria West area so if you're anywhere in or around there, please post here with your thoughts.

Are you also experiencing really bad speeds on OpenServe fibre during certain times of the day?

I can post instructions here on how to do the automated speedtests and log the results, this will just help build up more proof that OpenServe need to upgrade the infrastructure to be able to handle the amount of traffic going through the system.

 

[Rickster]

Where have i seen this before?

Im sure someone has done the exact same as this in the past.

 

[Mr Scratch]

Please post whatever youre using for the automatic tests and graphing.

 

[HavocXphere]

Please post whatever youre using for the automatic tests and graphing.

Here's a quick and dirty way
http://txt.do/dzam8

Would like to see feo's too though

 

[DylanJP1234]

My Openserve line also seems to fluctuate through the day, but in Cape Town.

 

[feo]

Please post whatever youre using for the automatic tests and graphing.

Here's a quick and dirty way
http://txt.do/dzam8

Would like to see feo's too though

Mine is also very quick and dirty.

Basically the first thing I did was install speedtest-cli using:

sudo apt-get install speedtest-cli

Then get a list of all Pretoria based servers:

sudo speedtest-cli --list | grep -i Pretoria

Note down the server ID of the server you want if you need to consistently test against a specific server. I think I used the ITTX server in PTA.

Then it's basically a matter of running the command:

sudo speedtest-cli --server 1234 --simple >> /path/to/logfile.log

This will on a adhoc basis run the test, produce results in a simple download, upload and ping format and then append the results to a logfile.

All you do now is add this command to crontab and schedule it to run every 15 minutes or however often you like.

In the crontab file however, you need to specify the full path to wherever speedtest-cli is located.

I also included the current date and time before executing the actual speedtest-cli command.

There's quite a few variations on GitHub but this is just my simple version.

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I just looked at my logs and the speed is just horrendous, getting 1-2Mbps at most.

Anyone else willing to mirror my testing so we can collate the results?

 

[HavocXphere]

...

Clever. What's the graphing with? Taking a wild guess I reckon Libreoffice?

No sorry don't know anyone on openserve to help.

 

[feo]

Clever. What's the graphing with? Taking a wild guess I reckon Libreoffice?

No sorry don't know anyone on openserve to help.

Nope, good old MS Office.

I wanna play around a bit and see if there's any tools that can dynamically graph the stuff in the logfile so that as more data is appended, the longer the time series that appears on the graph.

At the moment, I've still gotta clean up the data manually so that it can be graphed, might need to sharpen my unix skills to parse the data and send it to the logfile already cleaned.

In any case, the data shows that network completely falls apart for at least 12 hours a day.