I’ve been using them for over a year, even back when they were still Vehost, and so far, I haven’t had any bad experiences. Whenever I’ve had concerns, I’ve emailed them, and my issue has always been addressed within a matter of hours. The hosting service itself is excellent.
I do think there’s room for improvement in their support, but overall, I’m happy with the service. I’ll definitely come back and update this if my experience changes, but for now, everything has been great since I signed up.