Very low speeds from 6-11pm at night!

Richard101

Active Member
Joined
Jun 3, 2011
Messages
67
Hello Everyone

Since Last week, I would say, my internet has been going at the slowest speeds you can get, even worse then 384kbps speeds, I live in East london, Amalinda, and this is my speedtest with a 4mb Telkom capped 20GB account.



I can't stream any videos,do anything. Only torrents seem to go at a normal speed atm. its acting like this every night from 6pm-11pm around that time. my line is fine since it works full in the mornings and afternoons, but when it hits night time, its unusable. Its like the exchange can't handle even a bare minimum users on the internet at once. I contacted telkom to reset my ports, that did not seem to work. All I can do is call them to inspect my line but I do not want to be charged a call out fee if im not at fault. As I also get a similar speed on my Axxess 2mb uncapped account.

There are my router stats:
 

Richard101

Active Member
Joined
Jun 3, 2011
Messages
67
Should I contact Telkom and ask them to investigate the fault at the exchange?

Seems the speed has gone back to normal, but I do not like the fact that it happens every night when im trying to stream.
 
Last edited:

Orihalcon

Expert Member
Joined
Mar 5, 2010
Messages
3,024
@Richard101

I can fully appreciate you situation. I just upgraded from a 2mb line - which ran like a dream - to a 4mb. And as it happens the congestion at my exchange leaves my 4mb running like a 2mb from 6-10. From 10 onward till around 5 the next day the line runs perfect at 390KB/s - 420KB/s.

Now it's wait on the tender mercies of Telkom to decide when to upgrade these distribution points :-/
 

Richard101

Active Member
Joined
Jun 3, 2011
Messages
67
Hahaha, Oh Bother, now my whole internet/phone line is down, it just randomly cut out this morning, no dialing tone, DSL won't connect... Eish Telkom.. Logged a fault, hopefully fixed soon.
 
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