Very slow speeds Pretoria North / Wonderboom

[Roadrunner]

Anyone else battling with very slow speeds in this area?

Signed up for the Internet Promo 5 a while ago and got the E367 (21Mb/s) USB modem. Speeds were acceptable in the beginning, but about three weeks ago started slowing down to this:



8ta rep response was excellent, but it does not seem that they can pinpoint the issue causing it. Not signal related, as the technician tested it twice, and the signal seems decent.

 

[shinji]

Anyone else battling with very slow speeds in this area?

Signed up for the Internet Promo 5 a while ago and got the E367 (21Mb/s) USB modem. Speeds were acceptable in the beginning, but about three weeks ago started slowing down to this:



8ta rep response was excellent, but it does not seem that they can pinpoint the issue causing it. Not signal related, as the technician tested it twice, and the signal seems decent.

Where in Wonderboom are you? (close to Annlin or Gezina?)

Had no hassles with my 8ta connection since end last year. I'm in Rietfontein.

 

[Roadrunner]

Drove out to the nearest tower to do a proper speed test to find out if the network is straining under the load, but it seems fine on my iPhone:

Test Date: Oct 5, 2012 2:33 PM
Connection Type: Cellular
Server: Midrand
Download: 6.20 Mbps
Upload: 3.05 Mbps
Ping: 45 ms

A detailed image for this result can be found here:

This is however at a completely different location than the 8ta USB modem is at, but as I said earlier, the signal is not the problem.

 

[Roadrunner]

Where in Wonderboom are you? (close to Annlin or Gezina?)

Had no hassles with my 8ta connection since end last year. I'm in Rietfontein.

Annlin, yes.

 

[Telkom]

Annlin, yes.

Hi Roadrunner

As per your PM, it is working now. Please monitor and let us know if the service degrades again. We are monitoring from our side as well.

Regards,
Social Media Team

 

[Jay-Cee]

Hi, I am in Magalieskruin and the last few days my connection was (and still is) extremely slow. Very frustrating indeed!

 

[Telkom]

Hi Jay-Cee!

If you are experiencing speed problems, please PM or email us with the information requested on our thread so we can assist?

Regards,
Social Media Team

 

[Park@82]

Cell ID of the tower you guys are connecting to? Also having slow connection and lots of lag occasionally. Might be that the tower is over subscribed?

 

[Telkom]

Please report? Pretty please? If it is already reported, please provide your reference numbers?

Regards,
Social Media Team

 

[Ichtys]

2 Mbps line. Had intermittent slow speed from approx 4:00 to 13:00 today. Speed graph looked like a sinus wave with a frequency of 1 cycle per 30 seconds. Seems to be fixed now.
http://netgauge.ookla.com/share/546033964.png

 

[Qrox]

way to revive a 4 year old thread.