Vodacom and Cell C disappearing data tested on 3G and 4G

[Jan]

Disappearing data on Vodacom and Cell C — 3G vs 4G

A recent investigation from MyBroadband revealed that data still disappearings from Android devices on Vodacom and Cell C's networks, likely amounting to millions every month.

Vodacom and Cell C explained that it was due to how 4G works on mobile devices.

 

[supersunbird]

Why do Telkom and MTN zero-rate the LTE signalling traffic from Android devices, but Cell C and Vodacom do not?

 

[Pak Fa Fui]

If voLTE is using data, does the other networks use it
Also why is google sites being listed while on a normal voice call
Is it possible that they are using data to make normal voice calls on their network

 

[TPM]

If CSPs are HEAVILY FINED then this will stop immediately. Where is icacsa and ncc ?

 

[elf_lord_ZC5]

They are making money, lots of money from it, so no honest answer.

 

[Adel g]

Disappearing data on Vodacom and Cell C — 3G vs 4G

A recent investigation from MyBroadband revealed that data still disappearings from Android devices on Vodacom and Cell C's networks, likely amounting to millions every month.

Vodacom and Cell C explained that it was due to how 4G works on mobile devices.

I'm so glad this came up. I called cell c to ask where my airtime was disappearing to because I keep loading it and I don't use it (I have a double sim so I use my MTN for calls and internet)- and they gave me a dumb excuse!!! The consultant said that I used it for Facebook but I don't even have a Facebook account!! Cell c must be pushed to compensate us all!!

 

[supersunbird]

I'm so glad this came up. I called cell c to ask where my airtime was disappearing to because I keep loading it and I don't use it (I have a double sim so I use my MTN for calls and internet)- and they gave me a dumb excuse!!! The consultant said that I used it for Facebook but I don't even have a Facebook account!! Cell c must be pushed to compensate us all!!

The missing data they are talking about is few MB per month, so no, your complaint is not similar to this issue.