Vodacom and Cell C still allowing their LTE networks to eat people's data

[Jan]

Data worth millions of rands disappearing from two networks in South Africa

A MyBroadband investigation shows that Vodacom and Cell C still have problems with data disappearing from their users’ sim cards.

MyBroadband performed separate tests for disappearing airtime and data with SIMs from all four major network operators in South Africa.

 

[marine1]

Its not a problem for them, its revenue.
Simple to fix if everyone else can do it, they dont want to it seems.

 

[Johand]

“We encourage customers to change their Data Limit Lock (DLL) to R0 as soon as they purchase a new prepaid SIM,” Vodacom said

Why not just make it the default then?

 

[BCR]

“We encourage customers to change their Data Limit Lock (DLL) to R0 as soon as they purchase a new prepaid SIM,” Vodacom said.

I've had a SIM of theirs in my last 2 smartphones by now, and have never been "encouraged" or informed by anyone at Vodacom to do this - how does one go about it ?

..... need to contact them or is there a USSD code that'll sort it out ?

 

[1337]

thieves

 

[1337]

Why not just make it the default then?

thieves

 

[TPM]

Fine them heavily then it will immediately stop. Use money to build factories, create work

 

[lord-of-war]

Not a bug, its a feature.

 

[grca]

If it looks like a duck and quacks like a duck, it's probably fraud.

Or are Voda and Cell C arguing that MTN and Telkom do not offer LTE service?

@Jan How about testing those SIMs in some old 3G or 2G devices?

 

[j4ck455]

The SIMs were inserted into identical Nokia 5 devices.

Completely off topic: has Nokia recovered from its Microsoft assimilation and subsequent deassimilation, are the handsets worth considering (to anyone that daily drives a recent Nokia smartphone)?

 

[Sapphiron]

Completely off topic: has Nokia recovered from its Microsoft assimilation and subsequent deassimilation, are the handsets worth considering (to anyone that daily drives a recent Nokia smartphone)?

They are competent devices with a good software experience (stock android)

But you will tend to get better hardware for the Same price with Xiaomi, Poco, Vivo and Samsung.

 

[elf_lord_ZC5]

Why not just make it the default then?

Because, they would not milk their customers for millions, at no cost to themselves. They sit on their asses and the money literally just rolls in the door.

 

[system32]

Where's ICASA when consumers need them.

If MTN & Telkom can ensure no data loss, then there is no excuse for Vodacom & Cell-C.

 

[Keanu Leeves]

“We encourage customers to change their Data Limit Lock (DLL) to R0 as soon as they purchase a new prepaid SIM,” Vodacom said.

I've had a SIM of theirs in my last 2 smartphones by now, and have never been "encouraged" or informed by anyone at Vodacom to do this - how does one go about it ?

..... need to contact them or is there a USSD code that'll sort it out ?

When ICASA changed their regulations ~2 years ago, Vodacom/MTN were obligated to issue SMSs on the matter, and that's when I changed mine, well, my prepaid number.

 

[Unreal]

The picture in the article killed me
“I’m shocked”

 

[elf_lord_ZC5]

The picture in the article killed me
“I’m shocked”

Yeah, really don't understand their surprise/shock.

 

[Craig_]

Its not a problem for them, its revenue.
Simple to fix if everyone else can do it, they dont want to it seems.

Why would they if people just keep on supporting them? Thieves.

 

[epah]

Nyom nyom nyom, dis data is baie lekker.

 

[elf_lord_ZC5]

Just checked my data usage - Using the Vodacom App.

11.70 MB data used by Facebook.

I am not on Facebook - you blokes are awesome.

Not sure what Peer to Peer data I used either

 

[mpdjhb]

Oh look - must be Tuesday already. Only realised when this story came around again.