Sign up with GoogleI received an SMS from Vodacom today:
The neat thing about the Everyday Off-Peak is the allocation of 120 free off-peak minutes per month. I can effectively call for free all weekend. I have zero peak minutes, zero SMSs and zero data included with the plan. I barely make calls during peak times - I have an office phone for that, SMS belongs in the late-90s and the lack of inclusive data is also not a problem because I buy 2GB prepaid data bundles when necessary.
The really neat thing is that I only pay for what I use, nothing more. The Everyday Off-Peak plan does not require a payment upfront for, for example, 100 minutes, 100 SMSs and 100MB, which the Smart plans do. Even better is that the minutes I don't use accumulate for up to five months, not the pithy two months as on the Smart plans. I also don't get shafted by the 'last-in-first-out' rule when it comes to unused data.
The crowning jewel is that nowhere in the contract that I signed in 2005 does it say that Vodacom can automatically migrate me to another plan. Obviously I won't consent to the migration.
The okes in the Vodacom Call Centre have no idea what I'm on about, despite an entire webpage on the Vodacom site being dedicated to the topic. They won't give me the details of someone who might know about this automatic migration process, either. It seems that their legal department only deals with debt collections and arrear payments, too.
Anybody got any idea about who I can talk to?
Attached to the SMS was this link: http://www.vodacom.co.za/vodacom/terms/vodacom-price-plans.
The neat thing about the Everyday Off-Peak is the allocation of 120 free off-peak minutes per month. I can effectively call for free all weekend. I have zero peak minutes, zero SMSs and zero data included with the plan. I barely make calls during peak times - I have an office phone for that, SMS belongs in the late-90s and the lack of inclusive data is also not a problem because I buy 2GB prepaid data bundles when necessary.
The really neat thing is that I only pay for what I use, nothing more. The Everyday Off-Peak plan does not require a payment upfront for, for example, 100 minutes, 100 SMSs and 100MB, which the Smart plans do. Even better is that the minutes I don't use accumulate for up to five months, not the pithy two months as on the Smart plans. I also don't get shafted by the 'last-in-first-out' rule when it comes to unused data.
The crowning jewel is that nowhere in the contract that I signed in 2005 does it say that Vodacom can automatically migrate me to another plan. Obviously I won't consent to the migration.
The okes in the Vodacom Call Centre have no idea what I'm on about, despite an entire webpage on the Vodacom site being dedicated to the topic. They won't give me the details of someone who might know about this automatic migration process, either. It seems that their legal department only deals with debt collections and arrear payments, too.
Anybody got any idea about who I can talk to?
