Vodacom Blacklists Phones

SNiemiec

New Member
Joined
Nov 4, 2020
Messages
2
Vodacom recently blacklisted my phone across all providers in the country. I am on prepaid, and have been using the phone FOR YEARS. On logging a case - I was informed there was outstanding balance to pay - but they could not give me amount, bill, invoice or any details. Closed case and refused to escalate.
 

marioat1

Expert Member
Joined
Sep 18, 2016
Messages
1,538
Vodacom recently blacklisted my phone across all providers in the country. I am on prepaid, and have been using the phone FOR YEARS. On logging a case - I was informed there was outstanding balance to pay - but they could not give me amount, bill, invoice or any details. Closed case and refused to escalate.
Did you maybe purchase this phone from someone else? They defaulted and device is still network property.

So they won't give you any info as you're not the legal device owner
 
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