vodacom.co.za portal [problems accessing & downtime & other feedback]

[craigsa]

does anyone hve the same problem i have contacted vodacom and they say its definitelyt iburst's side???
cannot access the page at all???
Craig

 

[rebel]

I have the same problem & I think its cause of iBurst. Worked 3 days ago.

 

[rebel]

btw, just use www.vodacom.co.za which is actually vodacom4me.

 

[craigsa]

The problem is that u cannot log into the www.vodacom.co.za site , its like its not there ???

 

[jmn]

traceroute to www.vodacom4me.co.za (196.41.143.157), 30 hops max, 38 byte packets
1 196.30.31.101 (196.30.31.101) 48.555 ms 45.878 ms 56.890 ms
2 192.168.0.97 (192.168.0.97) 41.355 ms 48.795 ms 69.542 ms
3 fe6-1.gw10.jnb6.alter.net (196.30.31.254) 374.868 ms 54.136 ms 51.611 ms
4 ge0-0.br1.jnb6.alter.net (196.30.156.41) 43.431 ms 50.781 ms 319.928 ms
5 other-side.atm6-0sub1.br1.jnb6.alter.net (196.31.39.53) 319.332 ms 269.408 ms 85.190 ms
6 wblv-ip-esr-1-ge-6-0-0.telkom-ipnet.co.za (196.43.11.78) 134.584 ms 249.319 ms 345.658 ms
7 tiscali-gw.telkom-ipnet.co.za (196.25.55.178) 119.408 ms 206.102 ms 74.633 ms
8 cte-core1.vwol.net (196.41.133.34) 124.797 ms 220.512 ms 135.018 ms
9 196.41.149.190 (196.41.149.190) 84.885 ms 264.973 ms 314.555 ms
10 * * *
11 * * *
12 196.41.143.7 (196.41.143.7) 162.782 ms 179.365 ms *
13 * * *
... etc ...

 

[rebel]

Yeah. I used http://network-tools.com to ping www.vodacom4me.co.za and it kept timing out. Maybe the site is actually down and vodacom are lying about the problem.

Like I said, it worked 3 days ago and suddenly stopped. Maybe someone else can try with a different connection.

 

[craigsa]

Apparently one cannot acces with a modem either but Vodacom swear its not their side - wierd i cannot even ping it from command prompt

 

[jmn]

Can't reach it through ABSA connection either...

 

[craigsa]

I am gonna call them again

 

[craigsa]

i am on the phone with them will let u guys know asap

 

[craigsa]

ok have told vodacom that it must be on their side as we are outside their intranet and only THEY can get in - they have escalated the query and will get right on it , i have also tried on dial up through mweb - no luck so i will give u guys updates as i get em - thanks for responding guys !!
Craig

 

[bwana]

I'm not having any luck via adsl - but I'm sure vodacom is right - it cant possibly be something wrong on their side. NOT

 

[craigsa]

Ha ha ha , yeah rather blame us - its always the user - p.e.b.k.a.c. -Problem exists between keyboard and chair !!!

 

[Hxx]

Same problem here - what number did you dial - the 112?

 

[slimothy]

yeah some kid told me he couldn't access this on dial up like 2 days ago so I thinkt he commect "Its definatly Iburst's side' is unfounded

 

[craigsa]

i called 1082 from my vodacom cell numer and they are busy on it - i cannot be iburst - its not possible- if i ping there site i do not get a respone at all -so therefore its vodacom

 

[gigtech]

doesn't this seem fun. this problem doesn't just seem to be vodacom's cause i have experienced problems with their site in the past, however, im unfortunatly sure it has mostly to do with iburst this time.

 

[MaD]

Can't reach 4me from a Uninet connection either, tried last week too, same thing.. summin must be buggered.

 

[Hxx]

No its not Iburst - I am also on UUNET ADSL

 

[jmn]

I've tried on ABSA dial-up (IS) as well, not working.