Vodacom Contract Change of Ownership on CD3 type account???


Well-Known Member
Aug 8, 2009
My number is on my fathers name, I went with my father to a vodashop at Greenstone Mall to do a change of ownership more than 2 weeks ago. The account type apparently is CD3 or something like that. I provided all documents and signed papers for the transfer.

I phoned the store 1 week later to find out what is happening because vodacom customer care couldn't do s***. They said they will sort it out and keep in touch which they never did. I phoned again on Friday to speak with manager which was the same person that I spoke to the first time, and said that they will follow up and keep me informed which they never did.

I would like to know if anyone here had to wait this bloody long for a change of ownership on that account type.


Expert Member
Apr 17, 2016
I waited over 4 months to do a port out of Vodacom due to this "new system" (CD3). I'm surprised they still haven't sorted this out yet. It's been going on since the start of the year at least.