Vodacom counters go to wild!

[sajunky]

They never have been accurate. Frequently get updated after more than 24 hours by couple megs, so strict control of their honesty is very tough.

The last few days my average usage wasn't significant comparing to the last day, so delayed stats cannot unfluence stats very much.

My last stats:
Last day: 68MB
Tonight: 580MB (Doing updates and other stuff)

Vodacom stats respectively: 423MB/215MB
So essentially they counted most of my NightOWL as daytime. I began couple minutes after midnight after restarting router.

The best network. The poorest stats. There is no Vodacom rep on the forum.

 

[Ockie]

They never have been accurate. Frequently get updated after more than 24 hours by couple megs, so strict control of their honesty is very tough.

The last few days my average usage wasn't significant comparing to the last day, so delayed stats cannot unfluence stats very much.

My last stats:
Last day: 68MB
Tonight: 580MB (Doing updates and other stuff)

Vodacom stats respectively: 423MB/215MB
So essentially they counted most of my NightOWL as daytime. I begun couple minutes after midnight after restarting router.

The best network. The poorest stats. There is no Vodacom rep on the forum.

PM me the number and I will see if I can see if it was deducted from your normal bundle or night owl.

 

[Ockie]

OK, this is what I pick up on your line after midnight.







You saying these are not correct according to you?

 

[sajunky]

What means 'time' duration, start or end?

Please note that total summary is different only by 10MB, it could be offset from the previous day.
Problem is with day/night allocation. I know that today after midnight (23.06) I used 580MB, but your picture shows 266.299MB (probably in KB, as it would go Gigabytes).
Will post response to last SMS queries.

 

[sajunky]

I usually get SMS stats response before starting daily session. Since the last SMS I used 6MB.
Here is a copy:

Data Bundle: 1710MB available.Carry-over: 0MB available.Night Owl: 1008MB available. 2015-06-17 21:22:51
Data Bundle: 1669MB available.Carry-over: 0MB available.Night Owl: 985MB available. 2015-06-18 20:43:35
Data Bundle: 1659MB available.Carry-over: 0MB available.Night Owl: 947MB available. 2015-06-19 12:50:50
Data Bundle: 1587MB available.Carry-over: 0MB available.Night Owl: 935MB available. 2015-06-20 10:18:05
Data Bundle: 1495MB available.Carry-over: 0MB available.Night Owl: 908MB available. 2015-06-21 10:37:03
Data Bundle: 1413MB available.Carry-over: 0MB available.Night Owl: 867MB available. 2015-06-22 13:29:48
Data Bundle: 990MB available.Carry-over: 0MB available.Night Owl: 652MB available. 2015-06-23 08:32:04

I initially thought that my usage tonight was counted as a previous day daytime, but picture shows 108MB total, which is (roughly) the same - according to my stats for the day 22-06 is as follows:
night: 27MB
day: 68MB
(for total 95MB)

So, if previous day SMS shows 1413MB, the next day is 990MB, then day-data usage for 22-06 should be 423MB, but picture indicate more correctly that it was 108MB!

 

[sajunky]

Thanks Ockie for trying to help, but it is all you can do, I am afraid. The picture you posted is consistent with my accounting (within typical Vodacom accuracy), except that it is totally inconsistent with the second picture showing total balance.

It is another case in few weeks when Vodacom screwed up on my expense. Be nice Vodacom to your customers, you need more spectrum from ICASA through Neotel deal. I hope you won't get it!

 

[sajunky]

New month, new rip off.
On the 1st July I used 17MB daytime. Manually disconnected router from the network, but router stayed powered on.
After midnight, around 0:20 connected again and consumed 14MB, it should deducted from NightOwl - nope! NightOWL is unchanged, but Vodacom deducted my last night session from daytime bundle (for total 31MB)!

Vodacom SMS stats: Data Bundle: 2017MB available.Carry-over: 979MB available.Night Owl: 2048MB available. 2015-07-02 16:31:47 (few minutes ago before connecting).