Sign up with GoogleSo I had some Vodacom fibre agents very aggressively knocking on doors, flagging down traffic, making a big song and dance about fibre internet in my area.
One day I decide to stop and see what the fuss is about.
The agent reckons that we should sign up now to be the first in line for Fibre access for the service coming "very soon" to my neighbourhood. I remind them that no infrastructure exists in the vicinity to but these guys are adamant its coming with the next "few months". Agents are happy go lucky, and promise me free installation etc, so I fall for their charms and sign up for a 50/5mbps Vumatel package on a month-to-month basis. NO CONTRACT obviously but still spend the time filling in forms and sending emails for proof of ID etc etc. All seems very formal and therefore makes it seem that much more likely to happen. Excitement begins to build.
A week or two go by and suddenly the Wifi router arrives at my door; now my excitement grows further because I figure perhaps the infrastructure will be coming sooner rather than later.
Well..... needless to say the router is now gathering dust, I get no updates and not Vodacom nor Vumatel are very forthcoming on exactly WHEN the fibre is projected to be laid in my suburb. What kind of idiotic business practice is this? This is very much like saying "Congratulations on your new Car Mr Bloggs, We'll send you the keys shortly but we wont tell you when you Car will arrive."
Surely Vumatel should be concerned about this as it seems Vodacom are making promises on their behalf that they probably cant keep. That's how I take it anyways.
1. Are any of you in the same situation?
2. Have you any positive stories to tell if so?
Perhaps in the end, its all just another very aggressive tactic that helps Vumatel with its "Show Interest" campaign and I think its very distasteful to make people sign forms, divulge personal details and get their hopes up for something that potentially is just a dead end.
Your guys thoughts on this would be appreciated.
Clintie
One day I decide to stop and see what the fuss is about.
The agent reckons that we should sign up now to be the first in line for Fibre access for the service coming "very soon" to my neighbourhood. I remind them that no infrastructure exists in the vicinity to but these guys are adamant its coming with the next "few months". Agents are happy go lucky, and promise me free installation etc, so I fall for their charms and sign up for a 50/5mbps Vumatel package on a month-to-month basis. NO CONTRACT obviously but still spend the time filling in forms and sending emails for proof of ID etc etc. All seems very formal and therefore makes it seem that much more likely to happen. Excitement begins to build.
A week or two go by and suddenly the Wifi router arrives at my door; now my excitement grows further because I figure perhaps the infrastructure will be coming sooner rather than later.
Well..... needless to say the router is now gathering dust, I get no updates and not Vodacom nor Vumatel are very forthcoming on exactly WHEN the fibre is projected to be laid in my suburb. What kind of idiotic business practice is this? This is very much like saying "Congratulations on your new Car Mr Bloggs, We'll send you the keys shortly but we wont tell you when you Car will arrive."
Surely Vumatel should be concerned about this as it seems Vodacom are making promises on their behalf that they probably cant keep. That's how I take it anyways.
1. Are any of you in the same situation?
2. Have you any positive stories to tell if so?
Perhaps in the end, its all just another very aggressive tactic that helps Vumatel with its "Show Interest" campaign and I think its very distasteful to make people sign forms, divulge personal details and get their hopes up for something that potentially is just a dead end.
Your guys thoughts on this would be appreciated.
Clintie
