Vodacom responds to coronavirus emergency number mix-up

Hanno Labuschagne

MyBroadband
Staff member
Super Moderator
Joined
Sep 2, 2019
Messages
2,019
Vodacom responds to coronavirus emergency number mix-up

Vodacom has told MyBroadband it is working with ICASA for a solution to the recent mix-up over the 111 short code.

This follows ICASA harmonising and mandating the short code – which has long been used by Vodacom for its customer contact centre – as the COVID-19 national emergency services hotline.

The led to the National Department of Health’s COVID-19 contact centre being inundated with calls from Vodacom customers seeking assistance with their mobile products.
 

grok

Honorary Master
Joined
Dec 20, 2007
Messages
23,101
Luckily the doektator is monitoring the situation on liquor regularly as promised, so no need to panic.

Its just the emergency number for the current pandemic anyway..
 
Top