Vodacom support line blocked - unusually high calls from my number

Quixotic

Well-Known Member
Joined
Mar 23, 2011
Messages
397
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Location
Pretoria
Is this a new trick to limit support calls? Trying to upgrade. Only backoffice could deal with it but always no answer or wrong department so had to keep calling. Now cannot call any 082 number. Message says the block is to prevent fraudulent activity. Cannot even call to explain and request block removal. Pathetic!
 
Is this a new trick to limit support calls? Trying to upgrade. Only backoffice could deal with it but always no answer or wrong department so had to keep calling. Now cannot call any 082 number. Message says the block is to prevent fraudulent activity. Cannot even call to explain and request block removal. Pathetic!
Tell Tobi you want to speak to an human agent.
 
Is this a new trick to limit support calls?

Nah, it is a limit they implemented quite a while ago from what I recall, to reduce abuse, one of the VC peeps mentioned it. I've never hit the limit so always assumed it is quite generous.
 
Who still phones these days?
 
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