Voicemail password reset

DeeWall

New Member
Joined
Feb 8, 2017
Messages
1
Hey. I have been unable to access my voicemail for more than a month. It keeps asking me to enter my password and I have no idea what it is. Can anyone tell me how to reset my password, please?

My service provider is MTN.
 

sajunky

Honorary Master
Joined
Nov 1, 2010
Messages
13,125
Reset all diverts including mailbox from your phone: ##002#
Next time you call voicemail, you will be prompted for basic setup.
 

Lebovivo

New Member
Joined
Feb 8, 2018
Messages
1
Voice mail password

I am also struggling with the same problem please help reset my password my service provider is mtn
 

JJRM

Well-Known Member
Joined
Feb 27, 2008
Messages
397
This is painful! I'm having the same issue. Immediately after dialing 132 or 120, I'm prompted for a password I didn't initially setup.
Default passwords of "0000" or "1234" don't work either. Four calls to MTN customer care and counting. Hopefully someone who knows what they are doing at MTN call centre can help me :mad:
 

sajunky

Honorary Master
Joined
Nov 1, 2010
Messages
13,125
Dial #002# from your phone. Whatch series of replies about cancelling diverts. Your voicemail will be deleted. Next time you dial voicemail, you will be prompted to setup the box.
 
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