Volkswagen's India unit says investigating Polo cars

Ivan Leon

Expert Member
Joined
May 27, 2008
Messages
3,552
German carmaker Volkswagen AG's India unit is investigating the Polo hatchback cars it sells over "technical issues", a spokesman for the local unit told Reuters on Wednesday.

The spokesman said the investigation is not related to the diesel emissions scandal over which the company is facing a probe in the United States and Europe.

Europe's biggest carmaker has admitted cheating in emissions tests on around 11 million diesel vehicles. The scandal has wiped about a third off its share price, forced out its long-time chief executive and sent shockwaves through the global car industry.

"The company is gathering details on the technical issue. There is no timeline on when the analysis will be completed," the spokesman said.

He did not give details on what part of the car was affected by the technical issue or how many cars could be involved.


Volkswagen Group India, which may issue a recall of the cars if needed once the analysis is finished, has asked dealers to hold off delivery of Polo cars it has already sold to customers, the spokesman said.

Volkswagen sold about 45,000 cars in India in the year to end-March, of which about two-thirds were Polo hatchbacks, giving it less than 2 percent share of the overall passenger vehicle market, industry data showed.

The German carmaker is still assessing the impact of the emissions scandal on the cars and engines it makes in India.

The Polo hatchback and Vento sedan are available in India with the EA 189 diesel engine that is at the centre of the emissions probe elsewhere. Volkswagen also assembles some engines in the country that are fitted into cars sold locally and for export, the company said.

"We cannot comment (on) anything till we have the results of the evaluation from headquarters in Germany," the spokesman said.

The Indian government is also investigating Volkswagen's local unit to see if the cars sold in the country have the "defeat device" software and flout local emission norms.

The Automotive Research Association of India (ARAI) is expected to report its findings by the end of this month.

http://in.reuters.com/article/2015/10/07/volkswagen-india-idINKCN0S117I20151007
 

Ivan Leon

Expert Member
Joined
May 27, 2008
Messages
3,552
Volkswagen India, on Wednesday directed its dealers not to sell any Polo, its popular hatchback model in the market with immediate effect.

In a letter addressed to its dealers, Volkswagen has directed them not to "physically deliver" any Polo vehicle.

"We request, not to physically deliver any Polo vehicle (all variants) with immediate effect till further notice from VW," the dealers were told.

ET has reviewed the letter signed by two senior Volkswagen officials — Ashish Gupta, Head of After Sales-Operations and Pankaj Sharma, Head of Sales Operations. Volkswagen Passenger Cars spokesperson confirmed a temporary hold on deliveries of its carline Polo due to a technical reason which is currently under evaluation.

"This, however, concerns a limited number of cars out of a specific production period. The deliveries for the non-impacted Polo range continues as per schedule," the spokesperson, clarified in a statement later in the evening.

While the company is ascertaining the exact number of vehicles affected by this particular technical snag and is likely to reveal the exact details in the coming few days and whether there is a need for a recall.

Few people in the know of the development said, the issue may be pertaining to a handbrake and it may have impacted a small lot of vehicles, probably in few hundreds, which were produced recently.

VW India further clarified that it had nothing to do with the EA 189 diesel engine, which has been embroiled in the recent controversy in the US surrounding a software that was capable of cheating emission tests.


http://economictimes.indiatimes.com...chback-polo-in-india/articleshow/49257010.cms
 

Ivan Leon

Expert Member
Joined
May 27, 2008
Messages
3,552
Official statement issued by Volkswagen India today:

Quote:

In the context of a voluntary safety measure, Volkswagen Passenger Cars in India is calling 389 Polo cars from a single batch of production from the month of September 2015 for inspection and preventive repair of the handbrake mechanism.

The Quality Assurance department of Volkswagen India has determined that under certain conditions, the handbrake mechanism would lose effectiveness.

The analysis performed by Volkswagen has shown that a batch of handbrake cable retention levers in the rear brake liner might break under certain conditions.

Volkswagen has already identified the cars and has published the repair instructions to the service organisation in India. Customers who own the identified vehicles will be actively contacted by the Volkswagen dealers to come for an inspection and preventive repair.

This operation will start with immediate effect. The activity at the workshop will require approximately one hour and will be carried out at no cost to the customer.

The deliveries of the identified Polo cars in stock which had been put on hold yesterday will be resumed as and when the inspection and preventive repair of each car is completed.

Volkswagen further confirms that deliveries for the non-impacted Polo range continue as per schedule.
 
Top