Vuma Reach Fibre - Mitchell's Plain/Strandfontein

ShakeelH said:
Power isn't off in Strandfontein though. I know upper part of Strandfontein was off earlier might that a power supply for fibre didn't come back on again.
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Yeah power to the POP in Strandfontein could be off - this is the only logically issue I can think of.
 
OK, issue has been resolved again.

The following Network Incident has been resolved.

Network Incident Reference: #2234
Network Incident Description: Power Failure
Area/s Affected: Strandfontein
Network Type Affected: Aerial
Current Resident Impact: Connectivity has restored
Current Network Incident Status: Power has restored.
 
Does anyone else check their data usage like a hawk like me LOL my stats seem to be a bit skewed on Afrihost

I had issues last Sunday when my connection was off as well but in that time I managed to download 5gb+ according to Afrihost.

My usage for this month is around 130gb which I think is way over what I've actually used. On the client zone it estimates I'll download over 650gb for the month if I keep going the way I am. I've never hit this type of data usage.
 
ShakeelH said:
Anything we need to do on our side? Restart ONT?
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Yeah if it doesn't come back online straight away, a reboot of the ONT should be the next step.

My fibre hasn't come back online as yet it so will be rebooting once I get home.
 
CT_Red said:
Does anyone else check their data usage like a hawk like me LOL my stats seem to be a bit skewed on Afrihost

I had issues last Sunday when my connection was off as well but in that time I managed to download 5gb+ according to Afrihost.

My usage for this month is around 130gb which I think is way over what I've actually used. On the client zone it estimates I'll download over 650gb for the month if I keep going the way I am. I've never hit this type of data usage.
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Yes I do as well, I also have a suspicion that data usage stats are off - I managed to hit 1TB last month even though my router displays usage at about 600/700GB.
 
alex augustus said:
Yes I do as well, I also have a suspicion that data usage stats are off - I managed to hit 1TB last month even though my router displays usage at about 600/700GB.
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When I questioned them about the fact that data is being used even though I'm offline they couldn't answer me ... told me to refresh the app which I did but still showed same stats. They had an uncapped leaderboard for ADSL back in the day ... maybe they running the same for fibre :unsure:
 
ShakeelH said:
Doesn't help me figure out what the issue is though.. still just a flashing PON
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It will tell you if your ONT is connected to the OLT or if your PPPoE-client is failing to authenticate to the ISP.
 
Random Citizen said:
So I got this message on my phone last night after load shedding.

View attachment 779688

Is it normal ? is it a error due to Load shedding? or is it just coincidence that I receive it after Load shedding?
Anyone receive this recently? @AfriMan ?

When I get the OTP it just refreshes and asks for the activation again over and over
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If the loadshedding goes on for a while, it may also affecting the normal mapping between the ONT device/Mac address and provider network. It shouldn't normally happen, but depends on the extent of the loadshedding.
 
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