Vuma Reach Fibre - Mitchell's Plain/Strandfontein

[Ace_92_sa]

My line experience DCs today at 02h30, 03h40, 04h30, 05h20 & 05h40 - @AfriNatic I can't believe this has been ongoing for a month now, are your network engineers seriously incapable of resolving this?

 

[Shake&Bake]

Had 3 more dc's since my original one.
Please oh please can I get the Openserve fibre!!!

 

[Shake&Bake]

And then another, just to screw up my logging off from my work servers.

Jeezus!

 

[toufeeq]

Hi @AfriNatic I have had 3 disconnects since 5.30am

 

[AfriNatic]

Morning all,

Apologies for the issues experienced. It should be resolved now.

 

[CapoPlays]

Is this now a thing? Payment gets taken, and connection drops?

I didnt like fadiel ne but now i understand his cause he knew vuma is installing kak thats why he wanted openserve tto deploy lmimp

 

[Ravenhash]

Had 3 more dc's since my original one.
Please oh please can I get the Openserve fibre!!!

Guys please encourage everybody to show interest and register on the Openserve Website. I believe in Afrihost but this Vuma Reach is a cheap Fibre network.

 

[Shake&Bake]

Down for over a half hour. Alone on shift and the ****'s gonna hit the fan.

I hope Openserve can come sooner than tomorrow man...

 

[Shake&Bake]

Just came back online.

WTF VumaTel man

 

[Shake&Bake]

And yet another micro drop in connection for a minute.

 

[abs1]

And yet another micro drop in connection for a minute.

Sit situation man, every time the connection drop I lose up to 3 hours of work time as my services need to resync.

 

[Icemanbrfc]

Oh dear

 

[CxJx2011]

Sit situation man, every time the connection drop I lose up to 3 hours of work time as my services need to resync.

Sounds like that workflow is not great either

 

[Ace_92_sa]

Down for over a half hour. Alone on shift and the ****'s gonna hit the fan.

I hope Openserve can come sooner than tomorrow man...

Same. @AfriNatic I thought the issue was resolved as per your post.

 

[AfriNatic]

Same. @AfriNatic I thought the issue was resolved as per your post.

Morning,

On Wednesday the 3rd of Nocember between 1am and 3am we applied a permanent fix that we hoped would have resolved the issue. The rollout went as expected however it had an adverse effect on a large number of other clients and by 11am we rolled back the changes made.

We are exploring other options like hardware changes now. We keeping a close eye on CPT and if we spot issues we tackle them immediately.

Apologies for the ongoing issues experienced.

 

[capetownspur]

Morning,

On Wednesday the 3rd of Nocember between 1am and 3am we applied a permanent fix that we hoped would have resolved the issue. The rollout went as expected however it had an adverse effect on a large number of other clients and by 11am we rolled back the changes made.

We are exploring other options like hardware changes now. We keeping a close eye on CPT and if we spot issues we tackle them immediately.

Apologies for the ongoing issues experienced.

hey, Afrinatic, i hope you are taking time out for yourself, the last few weeks have been rough, take care and as always we appreciate you and all your sterling work under most trying conditions.

 

[CapoPlays]

Sit situation man, every time the connection drop I lose up to 3 hours of work time as my services need to resync.

You must be working for sassa?

 

[Icemanbrfc]

You must be working for sassa?

Sassa dont work

 

[mikkelz_za]

Morning,

On Wednesday the 3rd of Nocember between 1am and 3am we applied a permanent fix that we hoped would have resolved the issue. The rollout went as expected however it had an adverse effect on a large number of other clients and by 11am we rolled back the changes made.

We are exploring other options like hardware changes now. We keeping a close eye on CPT and if we spot issues we tackle them immediately.

Apologies for the ongoing issues experienced.

Hi

Fibre in Die Boord, Stellenbosch went down in the early hours of Wednesday morning. Since it came back yesterday afternoon the performance has been terrible.

I've opened tickets via the ClientZone and shared screenshots, etc. as well as chatted to Afrihost via WhatsApp.

Vumatel says the ticket that you opened ISP-587751 has been sent back as they found no fault on the line.

I was then told, via email from Afrihost, to try the same speed tests (fast.com / speedtest.net) while connected directly to the ONT - performance is excellent.

So something changed somewhere during the outage, that when connected via the router you provided (D-Link DIR-825) the performance is terrible.

There seems to be some sort of routing/DNS issue - as some websites just do not load. SpeedTest.net takes *forever* to find an "optimal" server, etc.

 

[AfriNatic]

Hi

Fibre in Die Boord, Stellenbosch went down in the early hours of Wednesday morning. Since it came back yesterday afternoon the performance has been terrible.

I've opened tickets via the ClientZone and shared screenshots, etc. as well as chatted to Afrihost via WhatsApp.

Vumatel says the ticket that you opened ISP-587751 has been sent back as they found no fault on the line.

I was then told, via email from Afrihost, to try the same speed tests (fast.com / speedtest.net) while connected directly to the ONT - performance is excellent.

So something changed somewhere during the outage, that when connected via the router you provided (D-Link DIR-825) the performance is terrible.

There seems to be some sort of routing/DNS issue - as some websites just do not load. SpeedTest.net takes *forever* to find an "optimal" server, etc.

Hi,

I believe you are affected by the changes we made and rolled back yesterday.

I'm chatting to Noc about the issue. Will let you know as soon as I have any feedback for you. Apologies for the issues experienced.