Vuma Reach Fibre - Mitchell's Plain/Strandfontein

[Icemanbrfc]

no need for that , remember i might be the only one in zone 6 that ordered before the time lmimp everyone else cant order coz afrihost and other isps website didnt update i also have a KSI order number so no matter what i should get a early install

I pre ordered 2 months ago with Afrihost

 

[Nikkel]

no need for that , remember i might be the only one in zone 6 that ordered before the time lmimp everyone else cant order coz afrihost and other isps website didnt update i also have a KSI order number so no matter what i should get a early install

I pre ordered 2 months ago with Afrihost

The mail with pre paid client link and voucher number is the only thing that triggers install doesn't matter if you pre ordered 3 months ago...if you have voucher number, all good, if not... put pressure on ISP.

ISP will only send voucher once your zone is released to them by MF

 

[CapoPlays]

The mail with pre paid client link and voucher number is the only thing that triggers install doesn't matter if you pre ordered 3 months ago...if you have voucher number, all good, if not... put pressure on ISP.

ISP will only send voucher once your zone is released to them by MF

awe like afrihost said the voucher was loaded successful this is why i have a KSI Reference Number and they assured that the ball is now in mitchells fibres court to call me and arrange the installation

 

[mandana]

I whatsapped larry at afrihost. Gave him my reference. He was confused coz zone 6 wasn't showing yet... But sent it to the fibre dept anyway with high prio... He said the fibre dept will do what's needed N if mf's shyte is showing on their side by Monday then I'll get next steps emails by wednesday...

 

[jparker]

Can’t wait for you zone 6 guys to get your hands on that router

 

[jparker]

Do i report this to Mitchells fibre?

 

[jparker]

Zone 5

 

[Icemanbrfc]

Do i report this to Mitchells fibre?

Yes via the website, civil works issues

 

[mandana]

What cable is that?

 

[jparker]

What cable is that?

The main cable that runs in front of the houses

 

[jparker]

Yes via the website, civil works issues

Thanks

 

[mandana]

The main cable that runs in front of the houses

The fibre cable? Surely it should be deeper down...? Some contractors worked really K@K

 

[skyman12]

Lmao Strandfontein is two zones. Zone 3 and Zone 4 and Zone 3 seems to be done so they can ma switch on lol. I also saw them testing in the week

I am getting fibre!!!

 

[jparker]

The fibre cable? Surely it should be deeper down...? Some contractors worked really K@K
[/QUOTE
Yeah. I saw the trench when they worked there. Wasn’t deep at all

 

[CapoPlays]

does MF 3rd party contractors charge you for extra cabling ... so lets say i dont want the ONT installed in the lounge and i want it installed in my back room will they charge me extra or can i specify where i want to install the ONT no matter the distance? some what 15m from boundary wall

 

[Icemanbrfc]

do MF 3rd party contractors charge you for extra cabling ... so lets say i dont want the ONT installed in the lounge and i want it installed in my back room will they charge me extra or can i specify where i want to install the ONT no matter the distance?

Will most likely be a charge

 

[CapoPlays]

Will most likely be a charge

Are you sure? because i saw on FB about that lady that complained that her wifi signal was kak coz it was installed to her lounge so she got a reinstall to her specified place but im not sure if they charged her or if they did it for free

 

[Icemanbrfc]

Are you sure? because i saw on FB about that lady that complained that her wifi signal was kak coz it was installed to her lounge so she got a reinstall to her specified place but im not sure if they charged her or if they did it for free

That was a complaint. If there placement caused poor performance to user, it's their duty to fix at no extra cost. Remember that they are working at shortest distance to save costs to the user.. If they go any longer, then you will most likely have to pay for the additional distance

 

[jparker]

does MF 3rd party contractors charge you for extra cabling ... so lets say i dont want the ONT installed in the lounge and i want it installed in my back room will they charge me extra or can i specify where i want to install the ONT no matter the distance? some what 15m from boundary wall

Up to 30m (as the cable routes runs) of fibre cable from the outside access point to the Fibre Device.

 

[Nikkel]

does MF 3rd party contractors charge you for extra cabling ... so lets say i dont want the ONT installed in the lounge and i want it installed in my back room will they charge me extra or can i specify where i want to install the ONT no matter the distance? some what 15m from boundary wall

From their FAQ