Vuma Reach Fibre - Mitchell's Plain/Strandfontein

skyman12

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Apr 12, 2017
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127
When I tried speaking to Afrihost and pushing my order through I got no contact. Mitchell's Fibre now says I have an active connection with Afrihost but Afrihost never even processed my order and now it's holding up my installation with SuperSonic :mad: My pre order was cancelled yesterday already @AfriMan
 
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AfriMan

Afrihost Representative
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May 24, 2012
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When I tried speaking to Afrihost and pushing my order through I got no contact. Mitchell's Fibre now says I have an active connection with Afrihost but Afrihost never even processed my order and now it's holding up my installation with SuperSonic :mad: My pre order was cancelled yesterday already @AfriMan

I'm not really sure I understand the process that was followed here. I don't think the line could be activated if we didn't process the order, as we have to issue a voucher code to complete the signup.

Best would be to PM me so I can try and sort out what exactly took place :(
 
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AfriMan

Afrihost Representative
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I see quite a few people are getting installation call backs pretty quick. Generally speaking though, please allow for a day or so - normally we don't see the providers contacting clients that quickly. It's wonderful that they are in this case though :)
 
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Nikkel

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Apr 5, 2013
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I see quite a few people are getting installation call backs pretty quick. Generally speaking though, please allow for a day or so - normally we don't see the providers contacting clients that quickly. It's wonderful that they are in this case though :)
I can vouch for this. Got a call the next day...2 days later I was connected. Guess I was a bit lucky as the guys in Zone 1 had to wait at least 2 weeks or so for installation!

Afrihost Pure Fibre has been awesome thus far...full line speed 24/7 and consistent low latency!
 
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CapoPlays

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Jul 26, 2019
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I see quite a few people are getting installation call backs pretty quick. Generally speaking though, please allow for a day or so - normally we don't see the providers contacting clients that quickly. It's wonderful that they are in this case though :)

Damn bro it hurta ma harrt , dem Mitchells Fibre didnt phone me :(
 
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