He is saying the same thing - just different words.
MF is owned by VUMA, but they are treated as separate companies, with MF having exclusive domain over Mitchell's Plain. Vuma may have decided to include Mitchell's PLain on their coverage map to ensure that people who are confused are still able to get signed up in the end. But the message is any subscribers in Mitchell's Plain can only be on Mitchell's Fibre.
You are basically saying that we can not sign up for a higher package?