Vumatel fibre break and other downtime - 15 November 2022

Jan

Who's the Boss?
Staff member
Joined
May 24, 2010
Messages
10,412
Major Vumatel outage

South Africans on Vumatel's network in Gauteng are currently experiencing intermittent or no connectivity due to multiple problems in the region.

Vumatel told MyBroadband that the issues were isolated to Afrihost customers.
 

r00igev@@r

Honorary Master
Joined
Dec 14, 2009
Messages
12,111
I saw some PK loss last night on Vuma but its cleared up - also in 4ways.

pk.png
 
Last edited:

Gtx Gaming

Gtx Gaming
Joined
Aug 25, 2008
Messages
25,509
Also down protea heights cpt on homeconnect, colleague borrowed my vodacom lte to use for now
 

Dianysis

Expert Member
Joined
Oct 30, 2014
Messages
2,040
Definitely not isolated to Afrihost.
On MTS, and was off for hours.
Back now but kak slow speeds.
 

Toxic T

Expert Member
Joined
Mar 13, 2013
Messages
1,300
And the worse part is, they hide behind the so called "best effort service" so even if they can't provide you with a service you must still pay your full invoice.
 

geezer

Expert Member
Joined
May 12, 2006
Messages
4,255
Also down in the Vaal quite often.
That's why I moved over to OpenServe. Only had a short (±60minutes) outage since moving, which was because of heavy rain. The people in the neighborhood WhatsApp group are complaining regularly about Vuma outages.
 

AfriNatic

Afrihost Rep
Company Rep
Joined
Nov 18, 2016
Messages
7,841
We are still engaging with Vumatel on the matter.

A change has been made after another impact event this morning. We are hopeful this will mitigate any future impacts while we explore a permanent solution.
 

Noo

Active Member
Joined
Nov 25, 2005
Messages
81
We are still engaging with Vumatel on the matter.

A change has been made after another impact event this morning. We are hopeful this will mitigate any future impacts while we explore a permanent solution.
Good day,

My link is still down, no service light. What is the way forward? Very frustrating as the service desk is ignoring my requests for an update.
 

Mizzmoo

New Member
Joined
Nov 18, 2022
Messages
1
It's been like this for 3 days here in Meyerton. It is impossible to download anything, yet Vuma claimed it has been fixed. The issue is also over multiple ISP not just afrihost as we are with supersonic. The excuses are plenty but the solutions not so much.
 

Dianysis

Expert Member
Joined
Oct 30, 2014
Messages
2,040
It's been like this for 3 days here in Meyerton. It is impossible to download anything, yet Vuma claimed it has been fixed. The issue is also over multiple ISP not just afrihost as we are with supersonic. The excuses are plenty but the solutions not so much.
Yip.
On MTS in Meyerton.
Speeds are crap.
Getting 10mbps DL on a 200mbps line.
Farking ridiculous.
 

R13...

Honorary Master
Joined
Aug 4, 2008
Messages
46,553
We've been down since Sunday afternoon. Their canned response is that it's to a third party affecting connectivity in JHB, EKH and CPT. They've been useless these last few weeks but this is the longest stretch.
 
Top