A KwaZulu-Natal man who took his new VW Amarok to a dealership for dashboard light repairs was shocked to learn that his R1 million vehicle had been stolen from the premises on the same day he went to collect it.
Darrel Shanmugam, of Phoenix, had taken his Amarok Aventura 3.0 TDI to the Edwin Swales branch of Barons VW in Durban on 20 September 2024, just a month after purchasing it.
The 32-year-old said he went to the dealership unannounced on 28 October 2024, as he hadn’t received updates on the repair progress. Upon arrival, he was told his vehicle wasn’t ready as a new battery still needed to be installed, and that he would be called once all work was complete.
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Unfortunately, Shanmugam’s car was uninsured and not fitted with a tracking device.
“I hadn’t insured it or installed a tracker because I was waiting for the dashboard lights to be fixed. I had already arranged with Matrix Vehicle Tracking to install a tracker and assist me with insurance quotes once repairs were complete,” he explained.
Darrel Shanmugam, of Phoenix, had taken his Amarok Aventura 3.0 TDI to the Edwin Swales branch of Barons VW in Durban on 20 September 2024, just a month after purchasing it.
The 32-year-old said he went to the dealership unannounced on 28 October 2024, as he hadn’t received updates on the repair progress. Upon arrival, he was told his vehicle wasn’t ready as a new battery still needed to be installed, and that he would be called once all work was complete.
...
Unfortunately, Shanmugam’s car was uninsured and not fitted with a tracking device.
“I hadn’t insured it or installed a tracker because I was waiting for the dashboard lights to be fixed. I had already arranged with Matrix Vehicle Tracking to install a tracker and assist me with insurance quotes once repairs were complete,” he explained.