Walk in?

[DFantom]

Out of interest has anyone actually just walked into Sentech's offices or call center and asked them face-to-face what is going on?

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D>Fantom
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:- Sentech -:
:- Radiokop Tower -:
:- 512K Package -:
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[gripen]

i think you will be fronted by the wrong people. they wont be the ones you want to speak to. they are hiding away on purpose.

 

[kickass72za]

How about a mass walkin on thursday the 26th........ all of us with modems and software in hands and ummmm...... a cancellation letter...

They would definately listen then!!!!!!

Who is up for it????

 

[MrJones]

Don't know if I'm up for it, got my modem in the exact right place, on top of my cupboard, and pointed in the exact direction to get me 2 orange lights of signal. I cannot risk losing my 12% signal by taking my modem to Sentech.

Telkom who?

 

[passif]

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by MrJones</i>
<br />Don't know if I'm up for it, got my modem in the exact right place, on top of my cupboard, and pointed in the exact direction to get me 2 orange lights of signal. I cannot risk losing my 12% signal by taking my modem to Sentech.
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

Take a pencil and mark the 'footprint' of the modem. That way when you get back you can put the modem in precisely the same spot...

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Sentech and Telkom: The pupil surpassing the master

 

[gripen]

assuming the modem comes back that is.. what was that about cancellation?

 

[kickass72za]

Well maybe 200 disgruntled USERS arriving at the SAME TIME..... to discusss with them the problem will ignite some more evasive actions and promises

Would just love to know how they handle it!!!!

Cancellation is your personal choice

 

[gripen]

they will make it easier for you to cancel rather than solve your problem. Effectively you will then go away and shut up (and stop complaining). Apparently this is worth more to them than you being a happy customer. Think of the web sites and how the handled that..

 

[guest2013-1]

touche greedyflyza

Sentech, 99% downtime guarunteed!

 

[Robone]

And then I can have all the bandwidth to myself....lets see with a contention ratio of 1 that is 128/1=128. Please I beg you go, hand in your modems[]

 

[gripen]

one wonders what they would do with the leftover bandwidth. they will need to maintain their profit margins..

 

[MrJones]

I personally think a walk in would have a huge impact on Sentech. One hundred or so disgruntled users walking in to the building and demanding refunds or answers is the kind of thing that gets the media drooling.

Telkom who?