Warning on Telkom bill delays

[jes]

Telkom bill delay warning

Telkom has warned that the South African Post Office strike is delaying the delivery of Telkom bills

 

[F1 Fan]

So a company cannot send out it's invoices, and somehow it becomes the customers responsibility to sort it out. Smart.

I wonder: If I am unable to drive to a store to pay an account, does this mean it becomes their problem to come and pick me up to allow me to pay?

Only in SA...

 

[bwana]

People still rely on paper billing in this country where the postal service is known for delays?

 

[semaphore]

I never get my telkom account, i get an email with an amount login, check, pay. Done.

 

[MickeyD]

I never get my telkom account, i get an email with an amount login, check, pay. Done.

Same here.

 

[F1 Fan]

I get an email too, but I use the posted invoice to pay at Pick N Pay. I don't trust Telkoms online portal

 

[Tacet]

So a company cannot send out it's invoices, and somehow it becomes the customers responsibility to sort it out. Smart.

The customer can choose the delivery method. Telkom is merely warning the customer that the delivery method that the customer chose is currently even less dependable than normal, and suggests alternative ways of viewing their bills. I can't see the problem with that?

 

[MickeyD]

I get an email too, but I use the posted invoice to pay at Pick N Pay. I don't trust Telkoms online portal

If you print the first page PnP can scan the barcode...

 

[Joe Average]

You can also register to receive the bill as an PDF attachment (not only an Amount in the Mail Body). Quite handy if one needs to archive the actual bill or query the itemised billing entries.