WASPs stealing money thanks to CellC

[DarkImpact]

Good day,

My girlfriend cancelled her CellC contract in March effective end of April. This month she was debited double her standard monthly bill. When phoning CellC today to enquire they said they can see that on her account she has signed up for these scum off the earth bull**** WASP services. Now they say you can receive 5 SMSs a day and she has signed up for 5 different services to the cost of R7 per SMS per day and now she is liable for R700 up till this point.

The call centre agent has stopped this and she has deregister with *133*1#. To this day she has not received anyone of these SMS that they claimed she has signed up for. The only thing that she did different this month to any other is to cancel her contract with CellC so I find this rather suspicious.

Is there any recourse one can take against CellC for allowing this services that she clearly has not signed up for nor even received. If she would've received even one SMS we would've immediately contacted CellC to stop this.

The provider in question is Basebone. CellC just says sorry we paid basebone for the service you subsribed to and you need to contact them for a refund. Help?

 

[Slootvreter]

Jirre jisses these WASPS and CSP are in this together

TSEK varke

THere is not a SINGLE WASP that provides a useful service. Fokof.

 

[Dairyfarmer]

Small claims court. Pay the extra and get the sheriff of the court to serve the notice. They have to prove the activation was legal and all without using their lawyers.

 

[Hemi300c]

As a FSP they have to prove you received the service. If they can't tell them to Foff and just don't pay.

These WASP services should be deemed illegal.

 

[Ockie]

THere is not a SINGLE WASP that provides a useful service. Fokof.

I agree with you. I wish these things would be banned under South African law.

 

[DarkImpact]

Well couldn't avoid paying them as CellC just pass the buck on to you with the monthly debit order. So contacted the scum on Monday asking WTF. They say we have to email them and we did. So we get this report back, just redacted the number in question

 

[DarkImpact]

Also didn't receive any of these message that they refer to. What is also concerning is that CellC says it is multiple R5 subsriptions for weather, horoscope etc starting March but then this document say is is an access fee to download stuff for R15 a day starting February.