That's EXACTLY why people are hatin' on them dude. Neotel was supposedly the 2nd national operator and quickly back-peddled on that a few years after receiving their license and consumers complaining that there is no service being rolled out. Nor does Neotel try to compete with landlines at all even though they have the ability to provide such services legally and in full competition with Telkom.
They instead (failed) with wireless technology for consumers (the normal guy, not a company) and when they saw that there's no way in hell they could keep them happy and/or provide a decent service, turned their focus to businesses. Businesses/companies have money. They need connectivity. Bam. Would you rather service 100 clients that make up 90% of your income or 100000 clients?
that is why we hate
The process of getting the ****ing government stooges to award the license (which was supposed to happen in 2001 already) and Telkom fighting tooth and nail to delay everything has led to this. If we had 10 years of Neotel already, there might have been a huge stride in progress towards better competition and choice for consumers. Unfortunately we're sitting with a white elephant that refuses to compete directly with Telkom as per their "we're not the 2nd national operator" statement
no point boasting about your infrastructure, when your pricing is irrelevant. R80 a gig for fixed line is not competitive. That's like buying a hummer, then leaving it in your garage because petrol is too expensive.